BSkyB and BT force Virgin Media to drop unlimited broadband claim
 

Re: BSkyB and BT force Virgin Media to drop unlimited broadband claim
 

I was just reading that from another forum, heres the ASA link http://www.asa.org.uk/Rulings/Adjudi...DJ_213114.aspx

On one hand i hope it prompts them to go unlimited again like 50mb was once but on the other i dread to think the problems it will cause.

Re: BSkyB and BT force Virgin Media to drop unlimited broadband claim
 

They can cut my speeds by 50% if they want, after all they did cut my bill by 50% :D:D:D

Re: BSkyB and BT force Virgin Media to drop unlimited broadband claim
 

"Our customers receive unlimited, superfast broadband and, even if they're one of the tiny minority traffic managed for a short period of time, Virgin Media customers can download more than other 'unlimited' services, including BT Infinity," the spokeswoman said."

From my experience I seemed to be one of the tiny minority almost every night.

Re: BSkyB and BT force Virgin Media to drop unlimited broadband claim
 

About time too that ISPs are getting reined in by the ASA over their misleading use of unlimited as a headline word to describe their overall package.

The use of "Unlimited" was originally misused by ISPs to mean "always on" way back in the days when broadband was first becoming a new thing, and replacing dial up. Even back then it was misleading as there were use caps applied. The consumer simply sees the word, and applies the dictionary definition, and won't expect the small print that says all is not what it seems.

As time moves on the potential speeds of services have increased. But restrictions from some providers remain. Virgin Media may have a potentially fast network, but ultimately people want to be able to make use of it. You subscribe to the higher speed services, because you want that speed, and you want to be able to use it when you want to use it, not when the provider says you can have it. It's one thing to be trying to download the internet, which might not be reasonable, but numerous times have I heard people state they can't download the latest set of game updates or whatever because they are frightened of then being STM'd when they wanted to be gaming or whatever.

Throttling users may be an essential part of Virgin Media's current network setup. But it really needs to be clearer that there are restrictions on speeds if you overdo things. Personally, I'd rather have a slower, but higher capacity responsive network, that paying for a high speed so that if I do get throttled I can still have an acceptable speed.

Re: BSkyB and BT force Virgin Media to drop unlimited broadband claim
 

I think Virgin need to clarify this one

Re: BSkyB and BT force Virgin Media to drop unlimited broadband claim
 

Stop stealing stuff then :angel:

Re: BSkyB and BT force Virgin Media to drop unlimited broadband claim
 

OK, own up, which of you Sky lovers was it? :scratch:

Re: BSkyB and BT force Virgin Media to drop unlimited broadband claim
 

Only two possible candidates methinks.:naughty:;)

Re: BSkyB and BT force Virgin Media to drop unlimited broadband claim
 

And me, i have also been subject to the letter that says i am downloading to much on my unlimited broadband:rolleyes:

Re: BSkyB and BT force Virgin Media to drop unlimited broadband claim
 

Perhaps they should complain about those customers on "unlimited" Infinity say who buy 50MB say and only get 40MB due to the distance from the FTTC cabinet (unless you do get 50MB in which case fair enough). I call that always limited not unlimited and am happy with my 60MB from VM and I get all 60MB. Never been traffic managed yet, clearly I do not download/upload enough.

Re: BSkyB and BT force Virgin Media to drop unlimited broadband claim
 

You can't buy 50MB on Infinity or anywhere else for that matter.

Personally though I "buy" 76Mb and get all 76Mb, along with no traffic management and at least 3 times faster upload.

Someone else was just complaining they were paying for 120Mb and getting 80k on VM...

Re: BSkyB and BT force Virgin Media to drop unlimited broadband claim
 

Seeing as I have BT fibre @ 74.90mb and VM @ 105mb

3 weeks I've been using BT fibre it has been very stable and true to speeds(I ve humped the connection quite alot in testing :P)

As for my VM my samknows box reports looks like a rollercoaster for speed and latency

105mb 1 day 15.50mb next day ..then 30mb etc

Only 20 days left till its gone anyway :)

Re: BSkyB and BT force Virgin Media to drop unlimited broadband claim
 

VM gets yet another slapping off ASA. :LOL:

Nevermind VM finds a slapping to be a cheaper option than giving their subs what they pay for and saving cash is all they are interested in.

Re: BSkyB and BT force Virgin Media to drop unlimited broadband claim
 

Good - perhaps they will go for consistent speeds, rather than headline.