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-   -   TiVo : Buffering on TV catchup (https://www.cableforum.uk/board/showthread.php?t=33691490)

raging bull 09-01-2013 23:14

Buffering on TV catchup
 
Missed out on a program yesterday so decided to watch on catchup.
The program (BBC1 HD) was continually buffering for part of the 30min the program was on. (Maybe 5/6 periods of 2min buffering)
Only on 20meg via Ambit for main service which my wife was using via her laptop.
Only had Tivo since just before christmas, not used to buffering issues full stop.
I take it it was a Virgin issue rather than program playing up?

v0id 09-01-2013 23:21

Re: Buffering on TV catchup
 
Couldn't have been a Virginmedia connection, David Tennant said there was NO buffering in their advertisement :D

raging bull 09-01-2013 23:22

Re: Buffering on TV catchup
 
And we all know Virgin don't tell lies!

v0id 09-01-2013 23:23

Re: Buffering on TV catchup
 
Quote:

Originally Posted by raging bull (Post 35521318)
And we all know Virgin don't tell lies!

Damn straight they dont. - http://www.asa.org.uk/Rulings/Adjudi...DJ_201412.aspx

spiderplant 09-01-2013 23:25

Re: Buffering on TV catchup
 
It's really hard after the event to know where the problem lay. Most likely a network or server issue, but it might be the programme or a problem in your box. Even if you try again you can't guarantee getting routed to the same server, so may not get consistent results.

However, it definitely isn't related to your broadband connection. That's totally separate,

Report it to VM if it keeps happening.

Itshim 10-01-2013 09:23

Re: Buffering on TV catchup
 
My wife heard about a programme via the Radio recently.So we ( well she) went to watch it on catchup ( BBC 1 last Thursday for the life of me I can not remember what it was)
And yes we had buffering & a total lost of service at one point. Went back to try again and it remembered were it had crashed !! which was good. Now how about on demand doing that as well. Surely the technology cannot be that different?

spiderplant 10-01-2013 10:20

Re: Buffering on TV catchup
 
Quote:

Originally Posted by Itshim (Post 35521374)
Now how about on demand doing that as well. Surely the technology cannot be that different?

The technology is very different, though that isn't really relevant. On Demand does keep bookmarks for Virgin Movies (possibly other pay-per-view stuff too), but it can't for everything at the moment. Just the way the system is designed.

Itshim 10-01-2013 12:14

Re: Buffering on TV catchup
 
Quote:

Originally Posted by spiderplant (Post 35521395)
The technology is very different, though that isn't really relevant. On Demand does keep bookmarks for Virgin Movies (possibly other pay-per-view stuff too), but it can't for everything at the moment. Just the way the system is designed.

See if I understand this. Both come from a server, both let you select from a list what you want to watch. One remembers you and were you stopped watching ,one does not - yes . Yet other services from Virgin can. OK I guess that`s is clear. Think I have found my moan for the year :D

Stuart 10-01-2013 14:33

Re: Buffering on TV catchup
 
Quote:

Originally Posted by Itshim (Post 35521435)
See if I understand this. Both come from a server, both let you select from a list what you want to watch. One remembers you and were you stopped watching ,one does not - yes . Yet other services from Virgin can. OK I guess that`s is clear. Think I have found my moan for the year :D

AFAIK, iPlayer on Tivo is not supplied by VM (iPlayer on the other boxes is). iPlayer on Tivo is maintained and supplied directly by the BBC, in much the same was as the versions on the web, PS3, xbox, iPhone, Android and various Smart TVs.

Itshim 10-01-2013 16:45

Re: Buffering on TV catchup
 
Quote:

Originally Posted by Stuart (Post 35521494)
AFAIK, iPlayer on Tivo is not supplied by VM (iPlayer on the other boxes is). iPlayer on Tivo is maintained and supplied directly by the BBC, in much the same was as the versions on the web, PS3, xbox, iPhone, Android and various Smart TVs.

And your point is ?

Stuart 10-01-2013 17:00

Re: Buffering on TV catchup
 
Quote:

Originally Posted by Itshim (Post 35521547)
And your point is ?

Merely that as the service is provided by a different provider, it offers different facilities.

Itshim 10-01-2013 17:26

Re: Buffering on TV catchup
 
Quote:

Originally Posted by Stuart (Post 35521557)
Merely that as the service is provided by a different provider, it offers different facilities.

Understood, but does not negate that Virgin could do it if they choose.As clearly it can be done. My moan for the year becomes clear :D

jobbie8 10-01-2013 20:36

Re: Buffering on TV catchup
 
Had the same thing on iPlayer, YouTube and even odd drop outs on Spotify. Had 9 or 10 techs out, 2nd Line Dept investigations etc, new but still happening on all 3 TiVo boxes. Gave up now.
When we first got TiVo at launch, we could watch YouTube playlists all night long, now most videos jump buffer and freeze, even videos not in HD. I guess its internet related? No-one seems to know whats up?

jb66 10-01-2013 21:03

Re: Buffering on TV catchup
 
Ive been sent out to a few BBc Iplayer buffering, nothing I can do about it, its just congestion like normal internet can get, thats why it was better when virgin hosted the catchup on bbc

Mr K 10-01-2013 21:44

Re: Buffering on TV catchup
 
Quote:

Originally Posted by jb66 (Post 35521706)
Ive been sent out to a few BBc Iplayer buffering, nothing I can do about it, its just congestion like normal internet can get, thats why it was better when virgin hosted the catchup on bbc

Good to have someone from VM acknowledge the issue, think its a first...

10MB should be enough for iplayer, its fine on a PC, PS3 etc with the same speed. There's obviously an issue with TIVO's implementation of iplayer

Problem is people are getting a better catch up service for BBC on the V+ and VHD - which cost less. I have a TiVo and a VHD , so its straight for the VHD if I want to use catch up.

Vm don't seem to want to even acknowledge the issue on the support forum, presumably because they don't have a solution. Blaming the BBC ain't going to work forever when iplayer works fine on other platforms.


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