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problems GU14 Area
Last 24 hours internet cutting out for a few Seconds every few minutes or So done the usual things Rest Superhub and Router . Speed test is ok Shows around 55Megs . nothing Changed on Network as all three wired computers getting Same problem. we know every time it happens as software running
tells you when Connection is down . Anyone else getting this problem in GU14 Farnborough Area Tony |
Re: problems GU14 Area
it might be noise on the network or VM doing upgrade work for the upstream connections. Have you hd a look at your power levels?
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Re: problems GU14 Area
everything ok first thing this morning but its that way untill midday so will look at things
then . |
Re: problems GU14 Area
Service status page showed issues with TV & Broadband yesterday. My phone is down, but apparently that's a cable fault.
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Re: problems GU14 Area
just spent 20MINS with a very Helpful chap at Virgin tried all the tests pings from my end but nothing Shows . Net drops out for max 5 sesc since mid morning occurs every few minutes . Ping tests show no packet loss and modem on Line without break since lst reset . Router is HUB Latest update applied Tech said, HUB is In modem Mode to a D-LINK Router dir-615 2 Computers on wired lan 2 wireless . where i go now no idea HUB on Wireless is Useless hence the router
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Re: problems GU14 Area
If there is no packet loss then the problem is not with the net.
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Re: problems GU14 Area
Was suggested the Dlink router was causing the problem but how that is verified i dont know As virgin media Supplied it will they replace it ?
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Re: problems GU14 Area
No issues here and I'm in GU14 at the South End of Farnborough.
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Re: problems GU14 Area
we are on Superhub fully checked out , problem is HUB Wirelss does not like our Solid brick walls where the DLINK is good . its not been to bad today so will have to keep eye on it .
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Re: problems GU14 Area
We have problems in portsmouth p05 area, sync light flashing, vm know about this.
Have called vm could take upto 4 days! Mike |
Re: problems GU14 Area
Hi
Having exactly the same problem in GU52 Fleet. System status page shows no broadband issues. However, keep getting doggy connections. Traceroutes fail for a while then pick up again. Web pages fail to load, then load after several retries. My son keeps getting dropped out of Xbox live games. I will see if it is back by tomorrow, then phone faults if not. Anybody know a good time to phone faults when I can get to speak to somebody (in a UK call center) who can actually tell me what is wrong in the VM network, rather than telling me to change irrelevant settings on my PC? |
Re: problems GU14 Area
my service came back on about 1730!
VM had known about this problem at 0400 & it was then reported to them about 0930, then i called. It looks like vm wait till they get a phone call, no new news there!!! michael |
Re: problems GU14 Area
This Fault has not happened again since last chat to Virgin tech , i know full well its nothing my end or eguipment . there techs could find nothing but when asked today did
the idea given to me work and i said no nothing at all changed answer was ridiculus ,"there you are then there was no fault " what did that mean stupid . Anyway as i told her this Fault comes and goes as does the Fault with TV Breaking up ive told you time and time again your Techs call and cant fix it . When our contract ends we will be considering any offers BT Make to us Enough is enough of incompetance |
Re: problems GU14 Area
I’m in Farnborough GU14 (near King George V) and I haven’t had any Internet since mid afternoon. It’s still not working at the moment and I have rebooted rthe superhub a few times now. I’m not liking the way it affects the recordings on the 360 service also. Recordings made in the last two days should surely still be watchable?
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Re: problems GU14 Area
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