New cable installed in garden. Now power issues and upstream power issues
 

Hi guys,

Looking for some help.

Just had a new cable installed in garden due to a slice on the old one.

power levels on old cable were

Downstream 0.2dbmv 0.2dbmv .
1.1dbmv 1.4dbmv 2.0dbmv 2.0dbmv

Upstream Channel was 51

Upstream power level 48.0dbmv

Now with the new cable

Downstream 3.5dbmv 3.7dbmv 3.9dbmv 3.9dbmv 5.2dbmv 5.5dbmv

Upstream channel either 49 or 50 but never 51. 51 was stable on old cable

Upstream power level 55.5dbmv-56.5dbmv

Does not seem right nor feel right.

Any help/advice appreciated.

Thanks,

Re: New cable installed in garden. Now power issues and upstream power issues
 

that fine tbh mate will post my stats up for u in a min had new cable put in myself a couple of months ago

DownStream

DS-1 DS-2 DS-3 DS-4
Frequency (Hz) 299000000 Hz 307000000 Hz 315000000 Hz 323000000 Hz N/A N/A N/A N/A
Lock Status(QAM Lock/FEC Sync/MPEG Lock) Locked Locked Locked Locked N/A N/A N/A N/A
Channel ID 80 81 82 83 N/A N/A N/A N/A
Modulation QAM256 QAM256 QAM256 QAM256 N/A N/A N/A N/A
Symbol Rate (Msym/sec) 6.952000 6.952000 6.952000 6.952000 N/A N/A N/A N/A
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17 N/A N/A N/A N/A
Power Level (dBmV) 3.5 dBmV 3.1 dBmV 2.1 dBmV 0.9 dBmV N/A N/A N/A N/A
RxMER (dB) 43.8 dB 43.2 dB 42.6 dB 42.5 dB N/A N/A N/A N/A


UpStream

US-1 US-2 US-3 US-4
Channel Type 2.0 N/A N/A N/A
Channel ID 2 N/A N/A N/A
Frequency (Hz) 45800000 Hz N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation QAM16 N/A N/A N/A
Symbol Rate (Sym/sec) 5120000 N/A N/A N/A
Mini-Slot Size 128 N/A N/A N/A
Power Level (dBmV) 43.0 dBmV

Re: New cable installed in garden. Now power issues and upstream power issues
 

Above 55 will cause issues, should get engineer out to change tap at the cabinet

Re: New cable installed in garden. Now power issues and upstream power issues
 

yeah, it isnt the new cable doing it dude per se, it is where they have plugged your new cable into the cabinet.