Cable Forum

Cable Forum (https://www.cableforum.uk/board/index.php)
-   Virgin Media TV Service (https://www.cableforum.uk/board/forumdisplay.php?f=11)
-   -   V+ : v+ HDMI Issue - Techs unable to fix!!! (https://www.cableforum.uk/board/showthread.php?t=33690304)

savenosouls 22-10-2012 21:01

v+ HDMI Issue - Techs unable to fix!!!
 
Hi

Wonder if anyone can help - for last 18 months or more I've had a Samsung v+ hooked up to an old Pioneer Plasma with an HDMI cable - HD on 720 Wide working no problem on Sat - Got Up Sunday morning - no picture (channel number showing on box)

On reeboot - see the Please Wait on screen ok (can only be via HDMI) then same again - no picture.

2 Techs out today replicated the problem with another v+.
ONly way they could get a picture back was by hooking the v+ up to another tv and setting it back to scart.

The HDMI on the plasma is working fine, as I currenly have it hooked up to a macmini - picture fine.

Techs totally stumped - no idea - anyone else come across this - they are returning tomorrow with a TIVO to see if the same thing happens - don't really want to pay the extra for a TIVO when it's not my fault - Any pointer to a potential fix would be gratefully appreciated

jb66 22-10-2012 21:11

Re: v+ HDMI Issue - Techs unable to fix!!!
 
Could be your tvs hdmi ports hdcp decoder is broken

spiderplant 22-10-2012 21:16

Re: v+ HDMI Issue - Techs unable to fix!!!
 
Do the menus display when you press the Home button? If so, it's definitely an HDCP failure. In that case, TiVo won't work either.

savenosouls 22-10-2012 21:23

Re: v+ HDMI Issue - Techs unable to fix!!!
 
The only thing that is displayed is the initial Virgin Media - "Please Wait while you cable Tv Starts etc" then nothing

Jameseh 22-10-2012 22:35

Re: v+ HDMI Issue - Techs unable to fix!!!
 
Do you have any iTunes TV or movie purchases? If they play your HDCP on the TV is fine.

savenosouls 22-10-2012 22:59

Re: v+ HDMI Issue - Techs unable to fix!!!
 
Quote:

Originally Posted by Jameseh (Post 35487739)
Do you have any iTunes TV or movie purchases? If they play your HDCP on the TV is fine.

Will check tomorrow - Itunes is on the macmini

v0id 22-10-2012 23:45

Re: v+ HDMI Issue - Techs unable to fix!!!
 
If you haven't asked for a Tivo box you shouldn't have to pay any extra for it

Ben B 29-10-2012 01:06

Re: v+ HDMI Issue - Techs unable to fix!!!
 
Whenever I reboot my Samsung V+ box and the TV is on it shows 'Your Digital TV Service Will Start Shortly' then as it loads further displays 'No video available' and I have to turn the TV off and back on to get the picture back

nodrogd 29-10-2012 11:12

Re: v+ HDMI Issue - Techs unable to fix!!!
 
Quote:

Originally Posted by Ben B (Post 35490031)
Whenever I reboot my Samsung V+ box and the TV is on it shows 'Your Digital TV Service Will Start Shortly' then as it loads further displays 'No video available' and I have to turn the TV off and back on to get the picture back

Get the same with one of my TV's. I Just go to another source (eg. Freeview) & then back again, & it starts working.

RobboEdin 29-10-2012 11:29

Re: v+ HDMI Issue - Techs unable to fix!!!
 
Quote:

Originally Posted by v0id (Post 35487766)
If you haven't asked for a Tivo box you shouldn't have to pay any extra for it

Relevence to this thread about V+? The TiVo is being used as a diagnostic tool.


All times are GMT +1. The time now is 16:13.

Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2026, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum