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-   -   Contract Renewal Date (https://www.cableforum.uk/board/showthread.php?t=33690237)

cookster 17-10-2012 21:46

Contract Renewal Date
 
Is there a way to view the contract renewal date online or do I have to ring Virgin Mobile?

stemachan1 17-10-2012 22:58

Re: Contract Renewal Date
 
no,you`ve got to ring them :)

Peter_ 17-10-2012 23:16

Re: Contract Renewal Date
 
Ring up from your mobile on 789 as that is the only way to find out.

cookster 18-10-2012 08:26

Re: Contract Renewal Date
 
Quote:

Originally Posted by Peter_ (Post 35486190)
Ring up from your mobile on 789 as that is the only way to find out.

And wait 2 hours.............

Peter_ 18-10-2012 13:21

Re: Contract Renewal Date
 
Quote:

Originally Posted by cookster (Post 35486246)
And wait 2 hours.............

I rang on Saturday 6 October at midday and waited 5 minutes so get real.

cookster 18-10-2012 19:17

Re: Contract Renewal Date
 
Quote:

Originally Posted by Peter_ (Post 35486312)
I rang on Saturday 6 October at midday and waited 5 minutes so get real.

Get real LOL - Currently 31 mins and waiting.

Peter_ 18-10-2012 22:44

Re: Contract Renewal Date
 
Quote:

Originally Posted by cookster (Post 35486418)
Get real LOL - Currently 31 mins and waiting.

I would never ring this late in the day, you did notice that I posted midday not tea time the is quite a difference and I got through to Sheffield as well.

hansi 20-10-2012 20:42

Re: Contract Renewal Date
 
Ok, so say my contract expires in May 2013, if I don't do anything, will Virgin tell me how much my monthly payment will be after the contract end date?

qasdfdsaq 21-10-2012 15:27

Re: Contract Renewal Date
 
Unless you're on some form of temporary offer it won't change.

hansi 21-10-2012 15:41

Re: Contract Renewal Date
 
I'm on the £10.21 per month tariff on my present contract which is no longer available, so I guess from your reply, then that is what I'll stay on after my contract expires. Sorry for so many questions, but this is my first mobile contract as I was PAYG previously. If I can get a better deal with another network after my contract expires, then I guess I just let Virgin know and ask them for a PAC code for my new network?

qasdfdsaq 21-10-2012 17:35

Re: Contract Renewal Date
 
Yes. And in most cases your existing network will try to keep you from leaving by either offering a bunch of lies (e.g. 3) or considerable discounts on your current tariff (others)

Peter_ 21-10-2012 18:41

Re: Contract Renewal Date
 
Quote:

Originally Posted by hansi (Post 35487100)
Ok, so say my contract expires in May 2013, if I don't do anything, will Virgin tell me how much my monthly payment will be after the contract end date?

If you left it the price would not change you would just go into a 30 day rolling contact with the onus being on you to call in.


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