Using mobile in Northern Ireland
 

I'm currently in Belfast but unable to use my Virgin mobile. Does Virgin have mobile coverage in Northern Ireland? If so, any ideas why I can't get a signal?

Thanks

Re: Using mobile in Northern Ireland
 

Yes VM should have coverage, as they use the Everything Everywhere network. Only reason it wouldn't work is if neither Orange or T-Mobile cover where you are.

Just a question, does your phone roam onto 'virgin' when you are in mainland UK?

Re: Using mobile in Northern Ireland
 

Thanks for the info Ben. I'm not sure if the phone roams onto Virgin or not on the mainland. There is T-Mobile coverage here but no Orange. I'll toy with the settings a bit more.

Re: Using mobile in Northern Ireland
 

I visited the Virgin store in Belfast city centre. A very helpful chap tried to help but the roam facility wouldn't work. He let me use the store phone to call Virgin directly, who sorted the problem within 2 minutes.

Got to applaud the excellent customer service I received today. Well done Virgin Belfast:D

Re: Using mobile in Northern Ireland
 

Did they say what the problem was?

Re: Using mobile in Northern Ireland
 

Just that something hadn't been activated on the phone, which had to be activated directly by Virgin. I was told in future I should not have the same problem.