R36 - Superhub - Gaming Latency (PS3)
 

Guys,

Can anyone please help here? For the last 2 weeks plus - co-incidendly roughly the same time that my Superhub was upgraded to R36 - I have noticed significant increase in gaming latency to the point that I'm always at an unfair advantage to my opponent when gaming over the PSN either in modem or standard mode (hard wired).

This is very very frustrating. Anyway here are a few details to help with investigation.

Modem Initialisation Stage Status Downstream Acquisition Locked Primary Frequency 307000000 Hz

DHCP Complete TFTP Complete Time Of Day 00:14:57 Security Enabled Counters T1,T2,T3,T4,Sync,Resets 0, 0, 0, 0, 0, 0

Internet Connection IP Address Status WAN IP Address XX.XX.XX.XX Lease Time Remaining 4 days 05:41:42 Expiry Sun 05 Aug 05:56 Current Network Time Wed 01 Aug 00:14.
.Downstream Channels Lock Status Channel ID Frequency Modulation Rx Power SNR Pre RS Errors Post RS Errors Locked 179 307000000 Hz QAM256 5.4 dBmV 44.0 dB 234 0 Locked 177 291000000 Hz QAM256 5.7 dBmV 44.6 dB 185 0 Locked 178 299000000 Hz QAM256 5.7 dBmV 44.3 dB 215 0 Locked 180 315000000 Hz QAM256 5.2 dBmV 43.9 dB 239 0 Locked 181 323000000 Hz QAM256 6.1 dBmV 44.9 dB 111 0 Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown Unlocked Unknown 0 Hz Unknown 0.0 dBmV 0.0 dB Unknown Unknown.
.


Tracing route to www.bbc.net.uk [XX.XX.XX.XX]
over a maximum of 30 hops:

1 5 ms 2 ms <1 ms home.gateway.home.gateway [192.168.1.254]
2 12 ms 17 ms 11 ms cpc3-nott14-2-0-gw.12-2.cable.virginmedia.com [8
6.19.127.1]
3 35 ms 19 ms 104 ms nott-core-2a-ae6-1003.network.virginmedia.net [6
2.255.214.145]
4 19 ms 11 ms 11 ms leed-bb-1c-ae4-0.network.virginmedia.net [62.253
.174.61]
5 9 ms 11 ms 11 ms leed-bb-1a-ae10-0.network.virginmedia.net [62.25
3.174.21]
6 25 ms 68 ms 10 ms nrth-bb-1b-as2-0.network.virginmedia.net [62.253
.185.101]
7 13 ms 19 ms 16 ms tele-ic-4-ae0-0.network.virginmedia.net [62.253.
174.18]
8 22 ms 12 ms 15 ms pos6-1.rt0.thdo.bbc.co.uk [212.58.239.237]
9 * * * Request timed out.
10 * * * Request timed out.
11 30 ms 32 ms 17 ms ae0.er01.telhc.bbc.co.uk [132.185.254.109]

In addition - Broadband Quality

http://www.thinkbroadband.com/ping/s...9-07-2012.html
http://www.thinkbroadband.com/ping/s...0-07-2012.html
http://www.thinkbroadband.com/ping/s...1-07-2012.html

There does seem some serious packet loss at times

& Speedtest have been good with ping 10mS, down 31M+, up 3.1M+

Re: R36 - Superhub - Gaming Latency (PS3)
 

your power levels are fine. Although latency and jitter can be improved with firmware updates it isnt something VM care about and the shub only makes it worse which is one of the reasons many of us fought to keep our vmng300s. Technically there is nothing wrong and there is also nothing you can do about it unfortunately.

Re: R36 - Superhub - Gaming Latency (PS3)
 

This happened to me, all i did was put the SH into Modem Mode & since then have not had any issues.