Cable Forum - V+ Downgrading from XL TV

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- - V+ : Downgrading from XL TV (https://www.cableforum.uk/board/showthread.php?t=33687616)

swanseadave

12-05-2012 12:25

Downgrading from XL TV

Following a need to reduce costs I rang VM to reduce my TV from XL to L,only to be told that in doing so I`d lose all my loyalty discounts and pay Â£20+ more a month which rather defeats the object.

So following often given advice on here and the VM forum I asked to speak to Retentions.After 20 minutes on the phone I now have my L TV plus my BB is upgraded from 10Mb to 30Mb,all for considerably less a month.

An the moral is Speak to Retentions if you want an efficient service.:)

Itshim

15-05-2012 14:50

Re: Downgrading from XL TV

Quote:

Originally Posted by swanseadave (Post 35426735)

So following often given advice on here and the VM forum I asked to speak to Retentions.After 20 minutes on the phone I now have my L TV plus my BB is upgraded from 10Mb to 30Mb,all for considerably less a month.

An the moral is Speak to Retentions if you want an efficient service.:)

Guess the offers are getting worse ! (depending on your cash saving of cause) However a saving & more is always good news.:)

jb66	15-05-2012 16:29

Re: Downgrading from XL TV

That means your paying a Â£5 v+ fee, may as well have for a TiVo

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