V+ Sky One recording HD problem
 

I noticed last week when recording Hawaii 5-0 on Sky1 HD the beginning was really choppy, picture breaking up, that coincided with recording Top Gear in HD, the end of that got messed up :(

Thursday night, recorded Mad Men on Sky 1 HD, same time recorded new BBC1 drama on BBC1 HD, BBC1 was ok, but SKY1 recording, and live was unwatchable, as soon as I stopped recording Sky1 HD, the picture was ok.

So I did a few experiments recording 2 channels simultaneously, and it only seems to be Sky 1 HD which goes wrong when recording that and another HD channel.

Anyone else have this on Samsung V+ box? I tried turning it off and on again etc, and the problem has happened on several different days :(

Re: V+ Sky One recording HD problem
 

I suspect the hard drive is dying. You could try doing a reformat using the instructions here, but beware this will lose all your recordings. If that doesn't fix it, you'll need to give VM a call.

Re: V+ Sky One recording HD problem
 

That would be annoying, as I was only given this unit in October to replace the one that died stopping it from booting :(

Seems strange it only happens on Sky One HD, maybe I'll keep a "broken" recording there and see if that helps, otherwise we'll have to work through what's there and reformat.

Cheers for the suggestion

Re: V+ Sky One recording HD problem
 

I posted to to Virgin forums, yesterday late afternoon, got a response lunch today from Virgin to say they have identified a problem with signal levels, they'll send a tech out to fix. Fingers crossed it is signal levels and they fix it without replacing box again.

Re: V+ Sky One recording HD problem
 

Good luck. I'm now on my 3rd V+ box within 12 months due to the problems you described. When the tech arrived last time, he looked at a screen which showed him a record of all the recent faults with the box. The tech was astonished at just how often the box "failed". My second V+ box was only 7 months old when it was replaced with my 3rd.

I'd start watching your recordings now!

Re: V+ Sky One recording HD problem
 

Wow Chad you have been unlucky, in the 9 years I have had cable tv the only STB replacements have been through upgrades of service.

Re: V+ Sky One recording HD problem
 

d'oh, missus rang this morning to say they had to replace the box :(

That's very poor, Samsung V+ HD box 1 died, with me owning it for about a year, when engineer replaced that one, he said it was a known fault (had starneg display wouldn't switch off/on), loads had been replaced, seems like recall sould have been done, rather than refurb, roll out again.

Box 2 dies after me owning it 4 months :( I guess the plan is for ppl to get fed up and upgrade to TIVO? I must admit it did cross my mind.

Oh well, at least there's on demand/iplayer/catch up and "other means" to get back recordings I've lost :(

Re: V+ Sky One recording HD problem
 

hmmn, not happy, missus didn't tell me that engineer left without testing box, as there was a problem registering it!

so I turned it off and on again this evening (he told her not to) box started up fine, but has same problem recording 1 HD channel and Sky 1 HD:(

Re: V+ Sky One recording HD problem
 

Problem has mysteriously vanished now! No one from Virgin bothered to tell me it was a known issue, that had been fixed, but I thought I'd record Sky One HD and another HD channel, and a few tests have all been successful!

Re: V+ Sky One recording HD problem
 

I had a similar problem with recording things on Channel 5 just before Xmas, however the problem just went away

Re: V+ Sky One recording HD problem
 

I have a similar problems from time to time with any HD channel; I've put it down to lack of bandwidth

Re: V+ Sky One recording HD problem
 

How have you got Mad Men?. Thought it was on Sky Atlantic.