Upgrading to 30mb, confused on pricing
 

Hi,

We're currently subbed to the 10mb internet, L TV and M phone line which comes to £39.90 /month. I'm looking at upgrading to 30mb which according to the VM site (if I build a new bundle) will cost us an extra £5/month. I'm aware that because I have an old Ambit200 modem I'll need to pay the £30 for activation on a new superhub modem, so in total this should cost us £5 extra/month plus a one-off £30 fee.

Now, apparently if I try to upgrade online I'll gave to wait a couple of days for a 'custom price' ( https://shop.virginmedia.com/change-your-package ) however take a look at this; apparently I also have to pay £75 for the superhub??

Please advise, VM's pricing structure is very confusing and I loathe to pay for something that new customers seem to get for free.

Thanks in advance :-)

Re: Upgrading to 30mb, confused on pricing
 

its an error, call VM tomorrow during the day.. 150 > 5 > 2 - speak to retention get a deal