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rockbreaker 03-01-2012 17:43
contract
 
I'm wondering why after fitting a replacement super hub (self install), after the first one failed, I'm sent a new 12 month contract to sign?
After all it's their equipment that failed! :(

Peter_ 03-01-2012 18:51
Re: contract
 
Never heard that one before, it will be a glitch on the system as replacing faulty equipment does not restart your contract.

rockbreaker 04-01-2012 06:40
Re: contract
 
I did ring them to question why, and the girl said there's no increase in payment and just to sign and return contract! It was another welcome pack I'd received. What department deals with this if I phone again?

Peter_ 04-01-2012 10:26
Re: contract
 
Quote:
Originally Posted by rockbreaker (Post 35354316)
I did ring them to question why, and the girl said there's no increase in payment and just to sign and return contract! It was another welcome pack I'd received. What department deals with this if I phone again?
Call Retentions on 150 option 5 option 2.


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