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BT ends paperless billing discount
So if you were getting the discount for opting for paperless bills. then give them a call and tell them you want the paper bills back that you're now paying for.
http://www.moneysavingexpert.com/new...lling-discount |
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Re: BT ends paperless billing discount
No because it was costing them money sending out paperbills. that's why they gave you the option to save them money.
now they will be keeping the money and saving money on top of that. if many people want the paper that was originally explained as a cost saving discount. and if they do charge extra as well as the extra people are now paying by the discount being withdrawn. then it will be obvious that they are profiteering from it. having the attitude that "I won't make a fuss because.." is the wrong one Marty. you have to stand up for yourself and be counted. not lie down and be trampled on :) |
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http://community.bt.com/t5/Phones/Paperless-billing-discounts/td-p/344251 am i correct in thinking that the line rental saver deal was already in place ? if so it's not realy a saving if the customer already used paperless billing and the rental deal |
Re: BT ends paperless billing discount
Just print them out.
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demanding that BT send out paper bills at their expense as Gary suggests is one answer but i fear they will add a charge to do that rather than include it in the price as they used to do |
Re: BT ends paperless billing discount
Its ****, so is life. As per usual the company can do what it wants when it wants while the customers funding it have no say.
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---------- Post added at 13:03 ---------- Previous post was at 12:59 ---------- should be mentioned as well that the line rental is going up by 70p |
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