Cable Forum - 30M God-awful unreliable service LE11

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Just done that, coming up to 5pm. Hardwired to the SuperHub, which I don't have too many issues with apart from the occasional reboot. From about 4pm in the afternoon the service goes to hell. Speed varies all over the place - I could get a solid 30mb speedtest and then something like the above. Been happening for 3-4 weeks now. Things are absolutely fine in the morning, apart from a bit of YouTube stuttering (but YouTube has never been particularly great for me).

I suspect epic over-utilisation on my UBR - this is a major student town and loads of them have VM. It's always been noticeable when the students come and go but this is getting untenable. Even TiVO seems to be affected.

C&P from SuperHub below. Help me CF!

Code:

Startup Procedure

Procedure        Status        Comment

Acquire Downstream Channel        299000000 Hz        Locked

Connectivity State        OK        Operational

Boot State        OK        Operational

Configuration File        OK         

Security        Enabled        BPI+

Downstream Channels

Lock Status        Modulation        Channel ID        Max Raw Bit Rate        Frequency        Power        SNR        Docsis/EuroDocsis locked

Locked        QAM256        230        55616000 Kbits/sec        299000000 Hz        -2.0 dBmV        42.0 dB        Hybrid

Locked        QAM256        229        55616000 Kbits/sec        291000000 Hz        -1.7 dBmV        41.9 dB        Hybrid

Locked        QAM256        231        55616000 Kbits/sec        307000000 Hz        -2.3 dBmV        41.7 dB        Hybrid

Locked        QAM256        232        55616000 Kbits/sec        315000000 Hz        -2.5 dBmV        41.4 dB        Hybrid

Unlocked        Unknown        0        0 Ksym/sec        0 Hz         0.0 dBmV         0.0 dB        Unknown

Unlocked        Unknown        0        0 Ksym/sec        0 Hz         0.0 dBmV         0.0 dB        Unknown

Unlocked        Unknown        0        0 Ksym/sec        0 Hz         0.0 dBmV         0.0 dB        Unknown

Unlocked        Unknown        0        0 Ksym/sec        0 Hz         0.0 dBmV         0.0 dB        Unknown

Upstream Channels

Lock Status        Modulation        Channel ID        Max Raw Bit Rate        Frequency        Power

Locked        ATDMA        1        20480 Kbits/sec        45800000 Hz        57.5 dBmV

Unlocked        Unknown        0        0 Ksym/sec        0 Hz         0.0 dBmV

Unlocked        Unknown        0        0 Ksym/sec        0 Hz         0.0 dBmV

Unlocked        Unknown        0        0 Ksym/sec        0 Hz         0.0 dBmV

Primary Downstream Service Flow

Downstream(0)

SFID        4054

Max Traffic Rate        33330000 bps

Max Traffic Burst        3044 bytes

Mix Traffic Rate        0 bps

Primary Upstream Service Flow

Upstream(0)

SFID        4053

Max Traffic Rate        3333000 bps

Max Traffic Burst        8160 bytes

Mix Traffic Rate        0 bps

Max Concatenated Burst        8160 bytes

Scheduling Type        Best Effort