Cable Forum - 50M how long for delivery of superhub?

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gmudos

06-12-2011 14:00

how long for delivery of superhub?

Hi folks,

My BB went down last week. CS sent out a new modem but instead of sending a superhub, they sent out the wrong device.

On Saturday, I was advised a new Superhub would be sent out immediately. So far, nothing.

Anyone know how long delivery normally takes?

Regards,
G

denphone

06-12-2011 14:02

Re: how long for delivery of superhub?

Quote:

Originally Posted by gmudos (Post 35341431)

It should take no longer then a couple of days in my experience.

gmudos

06-12-2011 14:06

Re: how long for delivery of superhub?

Ok, cheers.

BenMcr

06-12-2011 14:28

Re: how long for delivery of superhub?

It's 3 working days as standard - so if ordered Saturday it'll turn up tomorrow

gmudos

06-12-2011 21:16

Re: how long for delivery of superhub?

Call me impatient, but I fortunately called HDL couriers with the reference number CS gave me. They had the package but didn't have a recipient address. I had to phone CS and ask them to call HDL with my address details. CS were pretty good in all fairness and my superhub is again en-route. Hopefully have it tomorrow....

wwe	06-12-2011 23:17

Re: how long for delivery of superhub?

It took mine over a week to come

Nopanic

07-12-2011 07:48

Re: how long for delivery of superhub?

Very rare replacing a modem fixes a loss of connection ..

Levels ok ?

Peter_

07-12-2011 08:43

Re: how long for delivery of superhub?

Quote:

Originally Posted by Nopanic (Post 35341837)

Very rare replacing a modem fixes a loss of connection ..

Unless you are offshore.:D

Nopanic

07-12-2011 16:32

Re: how long for delivery of superhub?

Quote:

Originally Posted by Masque (Post 35341850)

Unless you are offshore.:D

Not sure replacing your modem is a cure for that ..

Peter_

07-12-2011 17:58

Re: how long for delivery of superhub?

Quote:

Originally Posted by Nopanic (Post 35342077)

Not sure replacing your modem is a cure for that ..

Well why do they keep sending out replacement modems instead of actually doing their jobs in the first place, a sticking plaster cannot fix an ulcer.

Nopanic

07-12-2011 19:20

Re: how long for delivery of superhub?

Quote:

Originally Posted by Masque (Post 35342161)

Well why do they keep sending out replacement modems instead of actually doing their jobs in the first place, a sticking plaster cannot fix an ulcer.

Missed my joke completely there didn't you .. :td: :dunce:

Peter_

07-12-2011 21:11

Re: how long for delivery of superhub?

Quote:

Originally Posted by Nopanic (Post 35342211)

Missed my joke completely there didn't you .. :td: :dunce:

I saw the joke but would still prefer a modem to offshore.;)

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