100mb upgrade form 50mb
 

can someone say if i am right in that with 50mb modem you can have config file updated for 100mb as i dont want super hub and allso it would save time waiting almost 4 weeks as well my 50 mb is new modem as well ,thanks for any info on this i was told today by sales your can keep your modem but we need engineer to come round and test it and upload config files ? also now i see on roll out lists that i cant have 100mb yet but i asked sales 3 times and he checked and said no for sure you can have this

Re: 100mb upgrade form 50mb
 

listen very carefully dude because I am in/was exactly the same boat as you. I rang up (twice) a few weeks ago to upgrade to 100mbit and was told by 2 peeps that it would be no problem for me to keep my current modem (the vmng300) but just like you, an engineer had to come round to check the power levels etc etc.

What they are telling you is a lie and they actually book the job as a swap over and the engineer will want to change it for a shub.

You have got two options; you can make sure you are in when the engineer comes and make sure you keep your current modem or if he refuses to let you keep in, then you are going to have to knock the whole thing on the head.

That is what I was planning to do but they caught me out and the engineer came before I go home Wednesday lunchtime, took my vmng300 and now I am screwed.

Re: 100mb upgrade form 50mb
 

i upgraded from 50mb to 100mb they told me 4 weeks wait for a enginer so i said update the config file over the phone all done rebooted modem all done 20mins on the phone instead ov 4weeks :)
my exchange also says 100mb aint available yet :)