High Power Levels
 

I have noticed is a change in downstream power levels recently and think they may be a bit on the high side, can anyone confirm?

I have posted in the official Virgin support forum but i believe it is taking approx 7 days to get a response.


Cable Modem Downstream

DS-1 DS-2 DS-3 DS-4
Frequency 323000000 299000000 307000000 315000000
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y Y/Y/Y
Channel Id 142 139 140 1 41
Modulation 256QAM 256QAM 256QAM 256QAM
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 6.952
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level
(dBmV) 12.96 11.50 13.56 13.20
RxMER
(dB) 38.61 37.94 38.26 38.61
Correctable
Codewords 0 0 0 0
Uncorrectable
Codewords 273 494 285 296

Re: High Power Levels
 

You need to call in and get a technician booked do it now and you should get a UK agent.