PAYG free texts problem
 

The wife topped up her PAYG phone on Sunday last week with £10 and was expecting to receive the usual text from VM confirming she'd be getting her free weekend texts as usual. So far she's had nothing, no confirmation text and no free texts on her account. She rang 789 a few days ago and got a recorded message saying there's a problem with the free texts. Does anyone know what the problem is and when it'll be resolved? Her little texty fingers are getting bored... :D

Cheers all.

Re: PAYG free texts problem
 

I thought you only get free texts at the weekend if you top up £10 in the week, as in monday to friday.

Re: PAYG free texts problem
 

Yes, I found this.

http://www.mobilechoiceuk.com/News/F...in+Mobile/2245

which might explain it.

Cheers.

Re: PAYG free texts problem
 

Just an update- she called customer services and got the texts/mins added last weekend.

Re: PAYG free texts problem
 

:shocked:Wow.... flexibility exists.:tu: