Cable Forum - RBS and Natwest 'scheduled maintenance' turns into a major disaster

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- - RBS and Natwest 'scheduled maintenance' turns into a major disaster (https://www.cableforum.uk/board/showthread.php?t=33682498)

martyh

05-11-2011 20:07

RBS and Natwest 'scheduled maintenance' turns into a major disaster

A day after the HSBC had major problems with it's cash machines the Natwest and RBS online banking and mobile services have gone down,coincidence or something more sinister ?

Quote:

The two banks said there should not be any problem with taking money out of cashpoints or branches - but balances have not updated overnight and payments have not gone through.
Daily withdrawal limits have not been updated either, so if you withdrew your limit on Friday, you will not be able to withdraw any cash today.

http://news.sky.com/home/business/article/16104185

BenMcr

05-11-2011 20:16

Re: NatWest ,RBS problems

They seem to be getting things back. I can now log into my online banking account but it's still a bit limited as not everything is working

martyh

05-11-2011 20:24

Re: NatWest ,RBS problems

Quote:

Originally Posted by BenMcr (Post 35325881)

They seem to be getting things back. I can now log into my online banking account but it's still a bit limited as not everything is working

i can't as yet

mertle

05-11-2011 20:38

Re: NatWest ,RBS problems

Possible hackers or we seeing first emptive strike in world war 3:shocked::erm:

We will soon know if it spreads and our utilities hit internet maybe chinese money slavage is actually trogan horse;)

joking apart pretty bad could be faults I heared Virgin after buying one of the government owned banks for 1billion.

Chris

05-11-2011 21:09

Re: NatWest ,RBS problems

Quote:

Originally Posted by mertle (Post 35325902)

Possible hackers or we seeing first emptive strike in world war 3:shocked::erm:

The RBS systems maintenance that has gone wrong was scheduled and it was being announced on their website in advance. So it's not a cover story. They tried to fix some stuff and made a mess of it instead. It happens. :shrug:

---------- Post added at 20:09 ---------- Previous post was at 20:08 ----------

Quote:

Originally Posted by martyh (Post 35325892)

i can't as yet

Nope, won't let me log in either.

martyh

05-11-2011 21:11

Re: NatWest ,RBS problems

Quote:

Originally Posted by Chris (Post 35325923)

I thought that was scheduled for the early hours and only affected mobile banking ..at least that's what the tick box has been saying for 2 weeks when i log on so i would definately say that somethings gone wrong

Chris

05-11-2011 21:13

Re: NatWest ,RBS problems

It was scheduled for the early hours and was to affect all online and telephone banking. But they mucked it up and the schedule has all gone to pot.

Hugh	05-11-2011 21:17

Re: RBS and Natwest 'scheduled maintenance' turns into a major disaster

Trust me, having been in the same position as Head of Infrastructure for a FTSE 250 Financial Services company, there will be lots of people, including senior management, running about sweating bullets at this time, with a few people's jobs at risk.....

martyh

05-11-2011 21:18

Re: NatWest ,RBS problems

Quote:

Originally Posted by Chris (Post 35325930)

It was scheduled for the early hours and was to affect all online and telephone banking. But they mucked it up and the schedule has all gone to pot.

Well lets hope they it sorted soon .It's amazing how much it's missed when it's not there ,i usually find there service very reliable and use it practically on a daily basis

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