Cable Forum - Are virgin media engineer visits free?

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wazz	07-10-2011 11:49

Are virgin media engineer visits free?

I mean like when virgin media books u a virgin media engineer for u. The virgin media engineer comes down ur house and try's to sort out ur problem.

Jus wana make sure If it's free or not

Taf	07-10-2011 12:10

Re: Are virgin media engineer visits free?

Quote:

Originally Posted by wazz (Post 35311730)

I mean like when virgin media books u a virgin media engineer for u. The virgin media engineer comes down ur house and try's to sort out ur problem.

Jus wana make sure If it's free or not

Mine was free because he didn't turn up!

Kymmy

07-10-2011 12:13

Re: Are virgin media engineer visits free?

If an engineer comes out to a fault then yes it is free as long as you've not caused the fault..(i.e..liquid spill)

If though you call out an engineer for moving cables or any other non-fault related work then it's chargeable.

Peter_

08-10-2011 06:00

Re: Are virgin media engineer visits free?

Answered multiple times in his other thread.:rolleyes:

http://www.cableforum.co.uk/board/12...-a-repull.html

Kymmy

08-10-2011 08:11

Re: Are virgin media engineer visits free?

Please stick to one thread per issue

Thread closed

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