Any vm employee able to help
 

Hi i am sat @ my dads just fitted his vhd box sat on phone to activation for past 1hr+ noone answering help plz is there ne other way around this

---------- Post added at 20:03 ---------- Previous post was at 19:52 ----------

this is getting a joke no one answering phone

Re: Any vm employee able to help
 

Try posting here http://community.virginmedia.com/

Re: Any vm employee able to help
 

finaly sorted afer been on the phone for just under 2hrs to get a answer not very happy.
after all the praise i have given vm getting my dad to take all services and up grade to hd.
upgrade my self to tivo and get someone else to upgrade to tivo.
the customer services side let them down

Re: Any vm employee able to help
 

There were a couple of high level service outages last night. this may have been the reason for the delay in getting to you. hope it's all sorted :)