Pay £45 for 50 MB Broadband but they want £55 for 100BB
 

Hello,

I have been with V media for 4 years. I upgraded to 50MB Broadband in March so i am locked in another 12 month contract. Its fixed at £45 a month.

I called up today to see how much if would cost me to upgrade to 100 MB BB. They said it would cost me another £10 on my contract.

On their Website it says the 100mb Broadband is £35 for new customers

Is there anything I can do ?
I can't call retentions as Im still in contract

I already have a phone line + 3 box sets with V media.

Re: Pay £45 for 50 MB Broadband but they want £55 for 100BB
 

Call retentions, tell them that you're thinking of leaving because, with this attitude to pricing, you feel overcharged compared to other customers. If they mention that you are in a contract just remind them that they have announced their phone line fees will go up soon so you do have the option of dissolving the contract cost-free. You will then get 100meg for the £35 price.

Re: Pay £45 for 50 MB Broadband but they want £55 for 100BB
 

Aww thanks ! I will try that