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-   -   30M : Loss of service (https://www.cableforum.uk/board/showthread.php?t=33678141)

browney 29-05-2011 06:51

Loss of service
 
Hi,


over the last few days (Normally in the morning or at night) I loose internet connection (TV service fine). Doing a router reboot normally fixes the issue but I'd appreciate if someone could look over my stats please.


Quote:

Connection

Startup Procedure
Procedure Status Comment
Acquire Downstream Channel 306750000 Hz Locked
Connectivity State OK Operational
Boot State OK Operational
Configuration File OK
Security Enabled BPI+
Downstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power SNR Docsis/EuroDocsis locked
Locked QAM256 114 55616000 Kbits/sec 306750000 Hz 0.1 dBmV 37.5 dB Hybrid
Locked QAM256 113 55616000 Kbits/sec 298750000 Hz 0.4 dBmV 37.0 dB Hybrid
Locked QAM256 115 55616000 Kbits/sec 314750000 Hz 0.0 dBmV 37.3 dB Hybrid
Locked QAM256 116 55616000 Kbits/sec 322750000 Hz -0.2 dBmV 36.4 dB Hybrid
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV 0.0 dB Unknown
Upstream Channels
Lock Status Modulation Channel ID Max Raw Bit Rate Frequency Power
Locked ATDMA 4 20480 Kbits/sec 45800000 Hz 43.4 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Unlocked Unknown 0 0 Ksym/sec 0 Hz 0.0 dBmV
Primary Downstream Service Flow
Downstream(0)
SFID 16809
Max Traffic Rate 33330000 bps
Max Traffic Burst 3044 bytes
Mix Traffic Rate 0 bps
Primary Upstream Service Flow
Upstream(0)
SFID 7782
Max Traffic Rate 3333000 bps
Max Traffic Burst 8160 bytes
Mix Traffic Rate 0 bps
Max Concatenated Burst 8160 bytes
Scheduling Type Best Effort
Current System Time:Sun May 29 06:51:09 2011

pip08456 29-05-2011 08:02

Re: Loss of service
 
Therer's nothing wrong with those stats.

craigj2k12 29-05-2011 10:45

Re: Loss of service
 
Quote:

Originally Posted by pip08456 (Post 35247027)
Therer's nothing wrong with those stats.

apart from the fact they are from a superhub

sounds like the superhub problem of locking down and can only be revived by a power cycle


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