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-   -   Microsoft to replace Xboxes that don't work with the new disc format? (https://www.cableforum.uk/board/showthread.php?t=33677774)

SnoopZ 18-05-2011 16:25
Microsoft to replace Xboxes that don't work with the new disc format?
 
Apparently the up coming dashboard update that enables the new disc format is not compatible with some older Xboxes, probably related to the type of DVD drive it has inside.

The good news if it is true is Microsoft will replace all affected Xbox consoles with a new 250GB Slim for FREE.

http://www.digitalspy.co.uk/gaming/n...l-systems.html

http://www.neowin.net/news/microsoft...ew-game-format

pabscars 18-05-2011 16:33
Re: Microsoft to replace Xboxes that don't work with the new disc format?
 
Interesting,,,, I've got a load of old consoles in various states of repair that might just fall into this category.

So next question is, which games use the new disc format.

MadGamer 18-05-2011 16:47
Re: Microsoft to replace Xboxes that don't work with the new disc format?
 
I have an Elite (bought last year), will they replace that?

cimt 18-05-2011 16:58
Re: Microsoft to replace Xboxes that don't work with the new disc format?
 
They'll only replace it if the servers detect your 360 can't play the discs.

SnoopZ 18-05-2011 17:47
Re: Microsoft to replace Xboxes that don't work with the new disc format?
 
Mine is 1 of the last original with a 25GB Elite forza limited addition, so i won't get 1, not that i want 1 as i am happy with mine.

Jameseh 18-05-2011 19:41
Re: Microsoft to replace Xboxes that don't work with the new disc format?
 
Very, very, very few are being replaced.

SnoopZ 18-05-2011 20:00
Re: Microsoft to replace Xboxes that don't work with the new disc format?
 
Owners will begin to find out from May 19th when the update starts to hits.

Hom3r 18-05-2011 22:59
Re: Microsoft to replace Xboxes that don't work with the new disc format?
 
Hats of to Microsoft, I doubt they have to replace any, but with the crap that Sony have been suffering this is very good PR.

I wonder how we'll know if our Xboxes are to be replaced, and what about the saves / DLC that I have on them.

MadGamer 18-05-2011 23:31
Re: Microsoft to replace Xboxes that don't work with the new disc format?
 
Quote:
Originally Posted by Hom3r (Post 35239872)
Hats of to Microsoft, I doubt they have to replace any, but with the crap that Sony have been suffering this is very good PR.

I wonder how we'll know if our Xboxes are to be replaced, and what about the saves / DLC that I have on them.
Im sure they would email customers and also let them do a Hard Drive Transfer? :)

SnoopZ 18-05-2011 23:38
Re: Microsoft to replace Xboxes that don't work with the new disc format?
 
Quote:
Originally Posted by Hom3r (Post 35239872)
Hats of to Microsoft, I doubt they have to replace any, but with the crap that Sony have been suffering this is very good PR.

I wonder how we'll know if our Xboxes are to be replaced, and what about the saves / DLC that I have on them.
More info here.

http://www.kotaku.com.au/2011/05/bre...ct-dvd-drives/

http://media.kotaku.com.au/wp//2011/05/xbox.png

Tezcatlipoca 19-05-2011 00:37
Re: Microsoft to replace Xboxes that don't work with the new disc format?
 
http://majornelson.com/2011/05/18/cl...ome-confusion/

Quote:
Originally Posted by Major Nelson

Clearing up some confusion

Clarification time! The console replacement plan that is the subject of some of today’s headlines is related to a previous update, NOT the system update that has been in public beta and will be deployed shortly.*

The new disc format that is part of the beta has been rigorously tested across all Xbox 360 models and there are no known compatibility issues.

Hope that clears a few things up.

By Larry Hryb, Xbox LIVE's Major Nelson

Nugget 19-05-2011 09:38
Re: Microsoft to replace Xboxes that don't work with the new disc format?
 
Out of curiosity, what about people who don't use Live? I just play single-player on the XBox (can't be bothered to pay, cheapskate that I am :D ), but presumably the update would affect all consoles?

cimt 19-05-2011 10:11
Re: Microsoft to replace Xboxes that don't work with the new disc format?
 
Only if you have your Xbox connected to the internet.

Hom3r 19-05-2011 14:00
Re: Microsoft to replace Xboxes that don't work with the new disc format?
 
The way I understand it,

You get a message tell you that you Xbox needs replacing (if applicable), you register and they send out a new Xbox slim, you then send you xbox back and get 1 years XBL.

Now that impressive if true. So no Xbox downtime, I guess if you don't return it it would be blocked along with the replacement and have people knocking on your door

v0id 19-05-2011 15:42
Re: Microsoft to replace Xboxes that don't work with the new disc format?
 
Quote:
Originally Posted by Hom3r (Post 35240301)
The way I understand it,

You get a message tell you that you Xbox needs replacing (if applicable), you register and they send out a new Xbox slim, you then send you xbox back and get 1 years XBL.

Now that impressive if true. So no Xbox downtime, I guess if you don't return it it would be blocked along with the replacement and have people knocking on your door

I would think it's more along the lines of sending off a repair, where you print off shipping labels to send off your xbox and on receipt they ship the new console to you. Since the email asks you to "start a repair request" ;)
So a week of no xbox (the usual turn around) which is why they're also giving out a 12 month live gold sub (they usually send 1 month subs for warranty repairs/replacements)


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