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-   -   Virgin Media least complained service provider (ofcom) (https://www.cableforum.uk/board/showthread.php?t=33677405)

m419 05-05-2011 20:30

Virgin Media least complained service provider (ofcom)
 
According to this release by Ofcom, Ofcom recieved the fewest complaints about Virgin Media compared to Sky,BT and TalkTalk.

http://consumers.ofcom.org.uk/2011/0...ders-revealed/

Hutchison 3G UK (3),T-Mobile and Orange recieved the highest number of complaints for the mobile industry. This doesn't come as a surprise with the misleading advertising by Orange and it's 3G claims and with 3,T-Mobile's and Orange poor customer service.

As a 3 customer, the use of indian call centres triggers most complaints. I expect complaints about network coverage have reduced as Hutchison 3G have done major improvements to the network.

denphone 05-05-2011 20:32

Re: Virgin Media least complained service provider (ofcom)
 
Yes l hate these foreign call centres.

MovedGoalPosts 05-05-2011 20:34

Re: Virgin Media least complained service provider (ofcom)
 
Duplicated thread - probably Ofcom have duplicated their sotry?

http://www.cableforum.co.uk/board/10...broadband.html

Thread closed.


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