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-   -   V HD : I have to press reset everyday (https://www.cableforum.uk/board/showthread.php?t=33676761)

foxtrot_yankee 14-04-2011 20:20

I have to press reset everyday
 
Everyday when I come in from work, my Cisco box has frozen. It'll display the channel it was on ok, but it won't change channels or go into the menus. What do I need to know to find the cause of the problem?

devilincarnate 14-04-2011 20:22

Re: I have to press reset everyday
 
Quote:

Originally Posted by foxtrot_yankee (Post 35213148)
Everyday when I come in from work, my Cisco box has frozen. It'll display the channel it was on ok, but it won't change channels or go into the menus. What do I need to know to find the cause of the problem?

Are you getting any error messages and also you may need to call in with these and to maybe get a box swap?

foxtrot_yankee 15-04-2011 00:10

Re: I have to press reset everyday
 
No nothing. Just no response from any buttons on the remote or on the box itself.

squealy 15-04-2011 00:20

Re: I have to press reset everyday
 
Personally, I'd phone VM and report it. I did this with my faulty V+ box and an engineer just came and replaced it with a new one. Top quality service.


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