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-   -   Live Gold membership 1 month never ending trial (https://www.cableforum.uk/board/showthread.php?t=33676463)

craigj2k12 04-04-2011 12:51

Live Gold membership 1 month never ending trial
 
Hi,

got my xbox 2 months ago, still going on the months free trial!

it says signed in to gold, but i got an email to say my trial was over and i would be downgraded to solver membership

anyone have any ideas?

cimt 04-04-2011 12:51

Re: Live Gold membership 1 month never ending trial
 
I've had that before, then I got banned.

craigj2k12 04-04-2011 13:22

Re: Live Gold membership 1 month never ending trial
 
how did you get banned, did you hack it?

i havnt done anything, it just gave me it

cimt 04-04-2011 13:33

Re: Live Gold membership 1 month never ending trial
 
I didn't do anything, it just happened. They did unban me though, so if I was you I'd phone them up to be on the safe side.

MadGamer 04-04-2011 13:56

Re: Live Gold membership 1 month never ending trial
 
Let us know how you get on :), be interesting to know what their reason is behind it

craigj2k12 04-04-2011 13:59

Re: Live Gold membership 1 month never ending trial
 
they cant ban users for something wrong at their end, and I refuse to pay 50p per minute or more to tell them that they are giving me a premium service for free. they can either find out themselves, or continue giving me live for free. i not being an arse about it, but iv given my opinion. as soon as i get put onto silver membership, I have a 12 month gold card waiting.

Stuart 04-04-2011 14:48

Re: Live Gold membership 1 month never ending trial
 
I believe cimt was making a point that he was banned. Possibly due to the Xbox live servers detecting that he was using Gold facilities on an account that should have only given access to Silver. MS would assume that this is an attempt to defraud the system, and ban the account. In his case, they admitted the mistake and unbanned him. In yours, they may not be so ready to do so.

craigj2k12 04-04-2011 15:00

Re: Live Gold membership 1 month never ending trial
 
in which case I will either sell my xbox, or make a new account.

probably option A, as my xbox decided to eat MW2 yesterday

Stuart 04-04-2011 16:43

Re: Live Gold membership 1 month never ending trial
 
IIRC, when they ban any account, they tend to lock out any Xbox(es) connected to that account.

Chrysalis 10-04-2011 14:46

Re: Live Gold membership 1 month never ending trial
 
they are brutal when it comes to banning and refund policy. All DLC is non refundable and anyone banned usually gets the console banned as well, sometimes the gamertag also gets banned from achievements also.

craigj2k12 10-04-2011 15:46

Re: Live Gold membership 1 month never ending trial
 
it ended up saying "your subscription had run out", 3 weeks after they sent the email. se I got 1 month and 3 weeks out of my months free trial. not bad


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