Cable Forum - VOD demand 5

Page 1 of 2

Show 100 post(s) from this thread on one page

Cable Forum (https://www.cableforum.uk/board/index.php)

- Virgin Media TV Service (https://www.cableforum.uk/board/forumdisplay.php?f=11)

- - VOD : demand 5 (https://www.cableforum.uk/board/showthread.php?t=33676323)

andrew.shearman

30-03-2011 21:30

demand 5

hi all programmes are missing from demand 5 tonight why is this do I have 2 reset my box?

alwaysabear

30-03-2011 21:35

Re: demand 5

Quote:

Originally Posted by andrew.shearman (Post 35202502)

hi all programmes are missing from demand 5 tonight why is this do I have 2 reset my box?

I have had this issue for more than 10 days now, apparently it is a third party issue, fault ticket reference 1547342, who are having trouble loading the content on to certain head ends, there is no known date for the fix. Have a look on the VM forums http://community.virginmedia.com/t5/TV/bd-p/tv/page/2

mersey70

30-03-2011 21:40

Re: demand 5

Quote:

Originally Posted by alwaysabear (Post 35202507)

I have had this issue for more than 10 days now, apparently it is a third party issue who are having trouble loading the content on to certain head ends, there is no known date for the fix. Have a look on the VM forums http://community.virginmedia.com/t5/TV/bd-p/tv/page/2

Jeez has that still not been fixed.

Very poor show.

alwaysabear

30-03-2011 21:44

Re: demand 5

Quote:

Originally Posted by mersey70 (Post 35202512)

Jeez has that still not been fixed.

Very poor show.

Pathetic really, but VM do not seem that interested.:(

Peter_

30-03-2011 21:46

Re: demand 5

Quote:

Originally Posted by alwaysabear (Post 35202516)

Pathetic really, but VM do not seem that interested.:(

As they cannot do anything about it due to it being from a third party source the is little point in them stamping up and down.

It will be fixed when the third party sort out the problem.

alwaysabear

30-03-2011 21:54

Re: demand 5

Quote:

Originally Posted by Masque (Post 35202519)

As they cannot do anything about it due to it being from a third party source the is little point in them stamping up and down.

It will be fixed when the third party sort out the problem.

Its a pretty lax attitude towards us customers.

mersey70

30-03-2011 21:56

Re: demand 5

Quote:

Originally Posted by Masque (Post 35202519)

As they cannot do anything about it due to it being from a third party source the is little point in them stamping up and down.

It will be fixed when the third party sort out the problem.

Not us guvnor ;)

Seriously though 10 days is a long time for those affected to be without the service.

Peter_

30-03-2011 22:00

Re: demand 5

Quote:

Originally Posted by mersey70 (Post 35202534)

Not us guvnor ;)

Seriously though 10 days is a long time for those affected to be without the service.

Not much they can do if they do not receive the product from the supplier.;)

v0id	30-03-2011 22:03

Re: demand 5

torrent sites are a much more reliable form of 'catchup TV' ;)

muppetman11

30-03-2011 22:06

Re: demand 5

Quote:

Originally Posted by Masque (Post 35202538)

Not much they can do if they do not receive the product from the supplier.;)

Surely they can put pressure on more , if customers are getting more and more annoyed about it.

Peter_

30-03-2011 22:08

Re: demand 5

Quote:

Originally Posted by muppetman11 (Post 35202544)

Surely they can put pressure on more , if customers are getting more and more annoyed about it.

I think it is an issue with Channel 5 and the third party company which is called Seachange so beyond Virginmedia control.

muppetman11

01-04-2011 12:19

Re: demand 5

Is this issue fixed now ?

mersey70

01-04-2011 12:23

Re: demand 5

Quote:

Originally Posted by muppetman11 (Post 35203865)

Is this issue fixed now ?

Ask Seachange, it's nothing to do with VM ;)

muppetman11

01-04-2011 14:52

Re: demand 5

Nobody seems to know

Peter_

01-04-2011 15:30

Re: demand 5

Quote:

Originally Posted by mersey70 (Post 35203870)

Ask Seachange, it's nothing to do with VM ;)

They supply Channel 5's product to Virginmedia and have not managed to do it so far.;)

All times are GMT +1. The time now is 18:01.

Page 1 of 2

Show 100 post(s) from this thread on one page