Lasted 20 minutes
 

Have super hub fitted today - internet was down reading - 26 if that means anything to any one. Anyway put in new hub and it worked for all of 20 minutes.:td: Coming back to sort out - Dread to think how often this is going to happen.

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welcome to the superhub!

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And I only have 10meg broadband !!!!:confused:

Problem Fixed !!!
 

Its seems there was a kink in the " cable" - its only be there for I guess 10 years ( Cabletel install) Strange it kinked now. Just hope it stays working .

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Damn, I read the title and was gonna ask for tips...

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It takes me 20 minutes to get going these days. :D

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nopanic be here soon to tell us its user erorr, or something else that isnt a flawed product.

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According to the OP it was a faulty cable nothing more.:D

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in this case will let you off ;)

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i rang cable yesterday ,,, i couldnt connect to the internet for love nor money ,,,, but anyway , they passed me onto tech services were they said i had a problem with my ie8 , after telling me i did have a problem with my super hub, still couldnt could,nt connect to internet , so they put me in touch with microsoft , ( free ) they asked me all sorts of questions about my p.c ,,, then in the next breath they said there would be a charge of 40 odd pounds plus vat to sort my ie8 out ..... i said i hadnt got that ,, and guess what ,, he put the phone down straight away, anyway, after a reset with the super hub i got it going again ,, but thats another thing cable are blaming it on ,, internet explorer,,,, why cant they say they have made a big mistake and do a re-call ,, and give us our old ones back, which i didnt have a problem with , i only went with the superhub for the 30meg ,, but MOST of the time i cant get on the internet , or if i do ,, internet pages dont load up ,, ...come on virmin.. pull youre finger out and do something

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An install failing .. quick recall all the superhubs in case its a global issue.

In fact, we best cancel all installs and review our stance as an ISP.

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Bad impression of your company given by your sarcastic attitude, lack of respect to the issues customers face with the superhub, not even got the decency to acknowledge problems.

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- I work for VM but anything posted is my own work ..

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chrysalis is right , nopanic , you are very sarcastic and i dont think you know what decency is , nopanic , you say you work for virgin, dont make me laugh ,,, i bet all you do is turn up and do nothing all day ,,,

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:LOL: uh oh you caught me ..

I'm happy to help people on here when I can, but it annoys me that the same people go on and on about how crap VM are and how poor the service is.