Help installing VHD Box
 

Sorry if this is not in the right place.

My daughter just moved out at the weekend and she had a VHD box in her bedroom. I have a STD Box in my study so decided to swap them over before calling VM to cancel the STB.

I attempted to swap them over using a HDMI cable for the VHD box but there were two cables in the back of the STB (Samsung VBox) and one input socket in the VHD box - what's that all about?

When I plugged it in it rebooted and gave a number 740 I think and just hung there.

Any advice would be great.


thanks

Re: Help installing VHD Box
 

There is only one cable input on any Virgin STB. Was the other one on the Samsung an aerial input i.e. terrestrial TV? The V HD box doesn't have this

Re: Help installing VHD Box
 

they are both VM cables Ben (with the tighten up connectors) - one is RF Out - other doesn't say but looks like the main connector.

Re: Help installing VHD Box
 

RF Out should be standard aerial connection rather than a screw connection i.e. the thing TVs used before SCART and HDMI

The V HD doesn't have this, and it isn't needed unless you are feeding it into an aerial distribution system (or your TV doesn't have SCART or HDMI)

Re: Help installing VHD Box
 

That's definitely an aerial-type lead. VM techs make them by using a standard cable F-connector with an F-to-IEC adaptor screwed into the end. It will just pull off the STB without unscrewing.

740 is the channel number (QVC) so the STB was up and running. If you didn't have a picture, it sounds like the TV was still trying to use the aerial input. You'll have to change it to use SCART instead.

Re: Help installing VHD Box
 

well strangely it is a screw connection but not connected to the terestrial aerial - not sure where the other end is.

HOWEVER

It was the other cable I connected to the VHD box and got the 740? on the screen. I'll try it again

---------- Post added at 11:08 ---------- Previous post was at 10:53 ----------

ok - now I get AP:52 with a flashing (looks like a Heart) thing 740 came up because scart was still plugged in I'm guessing)

and looks like the installer before had connected the rf out to the video player


so does AP:52 gtell you anything?

Re: Help installing VHD Box
 

Nope, haven't a clue as I'm not faults trained. I think it would be a call to them to fix though

Re: Help installing VHD Box
 

AP:52 probably means you've disconnected the RF feed cable, or you've swapped the cables over. That was working before (otherwise you wouldn't have been able to get channel 740) so you're going backwards!

The VM cable needs to be connected to the RF INPUT socket. The other lead is now redundant.