20 meg
 

Hi can any one confirm this as true I have heard that if you work for virgin or its partners and you have 20meg as part of your package which has in the last few weeks gone right down to 3meg I have been told they have dropped us all down to 10meg and we have to upgrade to 30meg at install cost £30 I mainly use for iplayer youtube and its just crap keeps buffering and even web surfing is like dial up never used to be like this my modem is a ambit 250 should still work on 20meg and has done in the past.

Re: 20 meg
 

Not true but you can upgrade to 30Meg for £30

Re: 20 meg
 

tonight I am now truely on dial up speed 56k from speed test

Re: 20 meg
 

Since 30meg came out my 20meg connection has gotten really slow during the evening. it's as if they are trying to almost force people onto 30meg.

Re: 20 meg
 

Now why would they want to do that, they make more money off people on 20mb.

Re: 20 meg
 

possibility is this.

you on overlay (to ease congestion on legacy in your area).

customers on legacy upgraded to 30mbit and get moved to overlay, now overlay congested.

or they could be prioritising 30mbit customers over 20mbit on performance, as is still back of my mind on 20mbit I was capped to 300kbit uploadish speed and this vanished when I upgraded to 30mbit on the same upstream channel.

Re: 20 meg
 

tonight same again cant use youtube just keeps buffering i dont want 30meg as 20 was fine for what i want !!!

---------- Post added at 20:37 ---------- Previous post was at 20:24 ----------

here is a tracert
Tracing route to www.nthellworld.co.uk [87.106.245.143]
over a maximum of 30 hops:

1 27 ms * 10 ms *********
2 * 59 ms 216 ms midd-core-1b-ae3-703.network.virginmedia.net [***106.236.113]
3 237 ms 59 ms * manc-bb-1b-as6-0.network.virginmedia.net [213.10
5.75.49]
4 148 ms 29 ms 44 ms nrth-bb-1a-as3-0.network.virginmedia.net [213.10
5.64.21]
5 * 219 ms * nrth-tmr-1-ae1-0.network.virginmedia.net [213.10
5.159.30]
6 42 ms 249 ms * fran-ic-1-as0-0.network.virginmedia.net [62.253.
185.81]
7 231 ms * * decix.bb-d.fra3.fra.de.oneandone.net [80.81.192.
123]
8 204 ms 43 ms * te-3-3.bb-d.bs.kae.de.oneandone.net [212.227.120
.9]
9 150 ms * 138 ms ae-6.gw-distp-a.fs.kae.de.oneandone.net [212.227
.116.225]
10 * * 216 ms ae-1.gw-prtr-r1-1a.fs.kae.de.oneandone.net [195.
20.247.199]
11 164 ms * * server1.cableforum.co.uk [87.106.245.143]
12 134 ms 133 ms 56 ms server1.cableforum.co.uk [87.106.245.143]

Trace complete.

Re: 20 meg
 

So can 20Mb customers be on either legacy or overlay networks?

If so, what's an easy way to check which you're on?

Re: 20 meg
 

they can be on either.

Re: 20 meg
 

10mb users can technically be on either as well, but in most cases will be on legacy.