Advice
 

Does VIP50 come with 2 boxes 1vhd and 1v+ and are both HD ACTIVATED although only 1 has the premium hd the other has the basic HD?

Because VM who seem to hate me are trying to charge me £49.99 for having one of my vip50 boxes activated. I'm on phone right now....

Re: Advice
 

I have the same issue and even though an engineer is coming to mine on Saturday to upgrade the broadband I asked for them to upgrade my existing standard V box to VHD and they were trying to charge me also.

I posted in a thread on here and all Ben could advise is emailing a contact us mail address to complain as it should be free.

I decided I could not be bothered arguing with someone else as will wait until Tivo gets to me and just move the V+HD into it's place anyway.

Re: Advice
 

Yeah I think I'm just going to give up arguing with them. I have cancelled my TV service and its being collected 16th march. I asked them today to come early and collect them as if they ping my boxes they will see 2 havent been connected for a week.

I just want there stuff out my house so I know 100% they won't be able to charge me for anything I was keeping BB and phone but I'm going to ring sky now and see if I can swindle a cheap phoneline install deal. If I tell them I need a phoneline for multiroom but and have a VM line and really want rid thy may help me out.

So they get their £49.99 and I get piece of mind which to me is priceless.

BTW This is not a anti VM rant I'm just protecting my credit history as I don't trust them at the moment.

Re: Advice
 

Really?

Looks like one.....

Especially since you posted a week ago

Re: Advice
 

I was considering a Sky sub as well as my VM XL when I looked there was to many worrying software issues affecting Amstrad and Samsung boxes so haven't bothered.

Re: Advice
 

I understand how it looks but its not. We all know I changed my mind on Tivo after finding out the price but that didnt make me want to cancel.

We all know I though my VIP50 was a genuine 50% off for 6 months making it around £50 a month but I was wrong its £76 including phoneline ,again this didnt make me want to cancel.

I simply rang VM to explain that I didnt want what I had at the price I was paying/going to be paying. In my mind the call was going to result in me simply changing my package removing Sky movies and sports and the premium HD. Keeping XL TV and BB and phone

But nope the phonecall did not go that way at all lol. It was after that phonecall I found out I could cancel due to price so I canceled the tv and phone kept BB then realised Sky multiroom needs a phoneline so kept the phone.

This issuse THIS TIME is me trying to point out a mis-hap on my bill where I have been charged for hd activation when on vip you don't pay.

Some users on here and some VM's support staff make me feel like I'm some kind of thief or I'm just dishonest in general.