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-   -   Mobile Internet but I was still charged for two days... (https://www.cableforum.uk/board/showthread.php?t=33673925)

pgnl 15-01-2011 10:44

Mobile Internet but I was still charged for two days...
 
My first post so don't shoot me! :)

I have the Virgin Media Mobile 30 day sim only contract of 200 mins, unlimited texts, unlimited virgin to virgin calls and 1Gb internet each month. I just had my second bill from them, which I checked and for some reason on the 6/7 January (in the middle of the billing month) they charged me the Internet daily rate of 30p for two days when I turned on the mobile in the morning. Obviously these should be included, so I rang up for an explanation, the operator was puzzled but refunded me without question and apologised.

What I'm saying is check your bills, clearly they're not always right!

Patrick

Peter_ 15-01-2011 11:10

Re: Mobile Internet but I was still charged for two days...
 
The same here I was charged for 7 days over 2 months and had mine refunded yesterday even though I had mobile internet as part of my contract for the last 18 months, so well worth checking your bills.


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