No channel 4
 

Hi all, I can't get channel 4 on the 2nd box. We have a V+ in the lounge, and a standard box in the dining area.On the standard box if I put 104 on the remote it goes to either 103 or 105, if I use the channel up/down on remote it skips ch.4 and goes to 3 or 5.I've tried changing channels on the box and the same happens. The V+ box doesn't have this problem.
On reading another post, I did manage to get it on 854, but wondered why this is happening, and if I need to ring faults? TIA, WWAS.

Re: No channel 4
 

Yes you need to call faults who will send a signal to the box to rectify it.

Re: No channel 4
 

Wow Masque that was quick! Thanks a lot, I'll wait until morning and hope to get someone over here.WWAS.

Re: No channel 4
 

Or use the new FIX IT assistant! ;)

Here’s how:

Re: No channel 4
 

UK agents are available until 2200 hours.;)

---------- Post added at 17:49 ---------- Previous post was at 17:48 ----------

Yes it should work as long as the signal goes through.:)

Re: No channel 4
 

I think a simple reboot might fix that one.

Re: No channel 4
 

I'm getting the same thing, no channel 4 on second box.

---------- Post added at 23:02 ---------- Previous post was at 23:00 ----------

ah, a reboot has fixed it, weird....

Re: No channel 4
 

It is Spiderplant's job to know what fixes actually work.;)

Re: No channel 4
 

Looks like it was picked up as a fault, but a reboot fixed it. Fault ref was 1479738.

Re: No channel 4
 

Thanks for the replies. The fix it assistant didn't work, neither did a reeboot both done last night. It came back on though about 10mins ago. Thanks again for your help, WWAS.