Cable Forum - Virgin TV Swap to HD box

Quote:

Originally Posted by notavirg (Post 35100445)

I'd like to get the HD box that new virgin customers are being given for free. But they obv want to charge me for the swap. So cancel and start again and take advantage of the cheaper deals and get the box for free?? Thoughts and advise on this would be appreciated. There is a 'cool-down' time ie to stop customers doing this know how long that is?

Nobody gets the HD activation for free, it's Â£49 for new and existing customers. The V-HD box is the standard stb, but if you want the HD activated you must pay the fee. HTH

Quote:

HD: HD activation fee is Â£49 with all TV packages for all new Virgin TV customers (subject to status and credit checks). Standard installation fee (Â£40) remains payable. HD activation fee of Â£49 only applies to first HD Box. For second and subsequent HD Boxes, HD activation is charged at Â£75 per V+ HD Box, or Â£49 per V HD Box. V+ subscription is included with TV size XL or Â£5 a month with TV size M, TV size M+ (Starter) and TV size L. Existing customers who do not wish to keep their SD box must pay a Â£49 HD activation fee for a V HD/V+HD box. HD TV set required. V+ HD must be kept for your minimum contract term. V+ HD Box may differ to that depicted. V+ HD Box remains the property of Virgin Media. Channels may be subject to change

:welcome: to the forum too :wavey: