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Only got 10 mb speed
can anyone help,
i am on vip 20 and today only getting 10mb speed?? |
Re: Only got 10 mb speed
Go into your modem config http://192.168.100.1 user/pass are both root and post your up/down power levels, SNR and also your operational config (might be on the same pages or might be on it's own page depending on the modem)
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Re: Only got 10 mb speed
Cable Modem Downstream
Downstream Lock : Locked Downstream Channel Id : 7 Downstream Frequency : 330750000 Hz Downstream Modulation : QAM256 Downstream Symbol Rate : 6952 Ksym/sec Downstream Interleave Depth : taps12Increment17 Downstream Receive Power Level : 0.6 dBmV Downstream SNR : 37.8 dB Cable Modem Upstream Upstream Lock : Locked Upstream Channel ID : 3 Upstream Frequency : 34000000 Hz Upstream Modulation : QPSK Upstream Symbol Rate : 2560 Ksym/sec Upstream transmit Power Level : 45.5 dBmV Upstream Mini-Slot Size : 2 |
Re: Only got 10 mb speed
Check for a page marked "Operational config" which should have details in there such as
Maximum Downstream Data Rate : Maximum Upstream Data Rate : |
Re: Only got 10 mb speed
Cable Modem Operation Configuration
Network Access : Allowed Maximum Downstream Data Rate : 20480000 Maximum Upstream Data Rate : 768000 Maximum Upstream Channel Burst : 3044 Maximum Number of CPEs : 1 Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Enabled |
Re: Only got 10 mb speed
OK, that confirms you are on 20Mb, so it's gotta be another issue.. One of the techies will probably be round soon and confirm your up/down/snr levels.. In the mean time how do you connect through the modem (router, usb, ethernet. wifi...) and are the 10Mb speeds consistant or do they go up/down?
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Re: Only got 10 mb speed
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If you have a router, are there other users downloading at the same time you are measuring your speed? How are you measuring your speed? This information is required if you wish anyone to help. |
Re: Only got 10 mb speed
i am also having this problem :( my downstream and upstream snr are about the same as yours +/- 1 . Whenever downloading, things seem to max out at around 800-900kbps and not nearer the 2000kbps i used to get.
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Re: Only got 10 mb speed
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Re: Only got 10 mb speed
Try downloading 4 files from gamefiles.virginmedia.com and add them toegther as your levels are fine.
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