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So I 'phoned CS...
..and chose the option for cancelling.
Young woman comes on the line and asks how she can help me. I advise her that I'm a long-standing VIP customer and ask her what's to stop me from going to Sky, I don't want to leave VM but £7 for SSHD 1&2 is unreasonable. "But Sky charge £10" was her retort. "But that's for all 5 SSHD channels" was my reply. "But you get all 5 SSHD channels for £7 with VM" she insisted. "Erm, I don't think so." I informed her. Line went quiet while she took advice... Cut a long story short, she added all the Sky HD channels and reduced my subs to £81.99pm. SSHD 1&2 activated within 5 minutes. |
Re: So I 'phoned CS...
Haha, good stuff, expect your 'Welcome (we've trapped you in another 12/18 month contract) Pack' in the post in the next few days. Good deal though :)
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Re: So I 'phoned CS...
thats ok if the decide they are going to charge you more thats enough of a change to existing contract to leave early anyway ;)
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Re: So I 'phoned CS...
Wait til you get the package in the post. I got mine and there was no discount of £7. CS advised me that there are no such deals. So had to cancel the HD as I will not pay 7 quid when you are missing a lot of the HD stuff that Sky only charge £10 for.
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Re: So I 'phoned CS...
My Bad.
New contract arrived today, it's £81.49 not £81.99. |
Re: So I 'phoned CS...
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