Cable Forum - Contract up soon what do i do ?

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Gavin-D

03-08-2010 13:09

Contract up soon what do i do ?

Hi, as the title say's my VM contract is up very soon can't remember the exact date but it's before the 18th. As this is the 1st year i've been with them i don't know what i need to do. Do i need to get in contact with them or will they be in contact with me?

Pauls9

03-08-2010 13:37

Re: Contract up soon what do i do ?

No need to do anything. Your services will continue unchanged. The only difference is that any time related restrictions in your contract (such as locking you into your service package) will no longer apply.

Gavin-D

03-08-2010 14:09

Re: Contract up soon what do i do ?

Quote:

Originally Posted by Pauls9 (Post 35066911)

The only difference is that any time related restrictions in your contract (such as locking you into your service package) will no longer apply.

Sorry to sound dumb but what does that mean.

Ben B

03-08-2010 14:11

Re: Contract up soon what do i do ?

Quote:

Originally Posted by Gavin-D (Post 35066939)

Sorry to sound dumb but what does that mean.

You can cancel at any time without penalty

Gavin-D

03-08-2010 14:33

Re: Contract up soon what do i do ?

Thanks for that Ben.

Pauls9

03-08-2010 14:35

Re: Contract up soon what do i do ?

Quote:

Originally Posted by Ben B (Post 35066943)

You can cancel at any time without penalty

Yep - that's what I meant ;) Thanks Ben!

Ben B

03-08-2010 14:50

Re: Contract up soon what do i do ?

Quote:

Originally Posted by Gavin-D (Post 35066955)

Thanks for that Ben.

No probs :tu:

Quote:

Originally Posted by Pauls9 (Post 35066957)

Yep - that's what I meant ;) Thanks Ben!

;)

RobboEdin

03-08-2010 16:47

Re: Contract up soon what do i do ?

Quote:

Originally Posted by Ben B (Post 35066943)

You can cancel at any time without penalty

...on 30 days notice.

Gavin-D

03-08-2010 18:36

Re: Contract up soon what do i do ?

Thanks for the help guy's

speedfreak

03-08-2010 19:24

Re: Contract up soon what do i do ?

Im not 100% but Im sure someone will correct me, might be worth you ringing retentions and seeing what they will offer if you sign another 12month contract

Gavin-D

03-08-2010 20:45

Re: Contract up soon what do i do ?

Quote:

Originally Posted by speedfreak (Post 35067122)

Im not 100% but Im sure someone will correct me, might be worth you ringing retentions and seeing what they will offer if you sign another 12month contract

That's what i was planning on doing it's 150 them i'm thing of leaving isn't it or could i e-mail them ?

speedfreak

03-08-2010 20:48

Re: Contract up soon what do i do ?

Id ring not email, see what offers are on sky first before you do and see what VM can come up with, Im sure they would rather give you a slightly better deal than risk losing a customer, maybe try and get a L BB out of them? :) It suits them to have you sign in for another year

Gavin-D

03-08-2010 20:55

Re: Contract up soon what do i do ?

I've been looking on the sky site and it's Â£2 more with them for two tv packs and sky sports in HD plus free BB and calls, but i have no intention in going to sky. So i'm going to downgrade my current XL tv pack to get Sky Sports in will see what they come up with.

Gavin-D

05-08-2010 18:36

Re: Contract up soon what do i do ?

Hi, what are the open hours of the UK call centers is it 9-5 ??

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