Cable Forum - 4 on demand freezing?

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childsy

04-05-2010 17:29

4 on demand freezing?

I tried to watch a couple of episodes of Deal or no deal on catch up but the picture keeps freezing and pixelating. Has anybody else had this problem?

jb66	05-05-2010 15:09

Re: 4 on demand freezing?

Its a Problem in the Langley Headend and only affects SA boxes

spiderplant

05-05-2010 18:01

Re: 4 on demand freezing?

Quote:

Originally Posted by jb66 (Post 35014599)

Its a Problem in the Langley Headend and only affects SA boxes

Where did you get this information from? Is there a ticket number?

jb66	05-05-2010 20:27

Re: 4 on demand freezing?

Not sure about ticket number but is affecting whole of Edinburgh

spiderplant

05-05-2010 21:08

Re: 4 on demand freezing?

A quick search shows childsy is in Tonbridge. I suggest you ring VM, childsy.

jb66	06-05-2010 08:22

Re: 4 on demand freezing?

F1245443 is the ticket number

Digital Fanatic

06-05-2010 09:31

Re: 4 on demand freezing?

Quote:

Originally Posted by jb66 (Post 35015043)

F1245443 is the ticket number

thats linked to remedy 1245103 for freezing when fastforwarding on certain 4OD assets.

Looks like a tech has raised 1245443 from the field.

spiderplant

06-05-2010 10:41

Re: 4 on demand freezing?

I agree it probably is the same fault. It's occurring nationally. Just sit tight childsy and it will get fixed.

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