50mb Speeds have declinded in the last week. Croydon CR2
 

Area Croydon CR2.

Cable Modem Upstream
US-1 US-2 US-3 US-4
Channel Type 1.0 N/A N/A N/A
Channel ID 1 N/A N/A N/A
Frequency
(Hz) 25800000 N/A N/A N/A
Ranging Status Success N/A N/A N/A
Modulation 16QAM N/A N/A N/A
Symbol Rate
(KSym/sec) 2560 N/A N/A N/A
Mini-Slot Size 2 N/A N/A N/A
Power Level
(dBmV) 46.25 N/A N/A N/A
T1 Timeouts 0
T2 Timeouts 0 0 0 0
T3 Timeouts 0 0 0 0
T4 Timeouts 0 0 0 0

Cable Modem Downstream
DS-1 DS-2 DS-3 DS-4
Frequency 299000000 307000000 315000000 N/A
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y N/N/N
Channel Id 36 37 38 N/A
Modulation 256QAM 256QAM 256QAM N/A
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 N/A
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 N/A
Power Level
(dBmV) -0.74 -0.66 -0.92 N/A
RxMER
(dB) 37.94 37.94 38.61 N/A
Correctable
Codewords 2281 2974 2365 N/A
Uncorrectable
Codewords 294 274 275 N/A


The past week my internet has been dreadful, Speeds were up at 5.9 MB/s but have declined to 1.3MB/s or less. DNS has been slow to resolve, I have even tried adding the OpenDNS and it has made no difference at all. I will be contacting Virgin when I get home this morning from my shift. I just wanted to ask if anyone else in Croydon is having speed problems at present.

Re: 50mb Speeds have declinded in the last week. Croydon CR2
 

That looks to be a very good connection and your power levels are spot on.

Call the 50Mb team on 0800 052 0431 if you are still having issues.

Re: 50mb Speeds have declinded in the last week. Croydon CR2
 

The same thing is happening to what did about 15 months ago on my 20mb. Fine during the day. As soon as the evening comes speeds dive. I have just called up and speeds are back to my full 50mb. I am not happy as the speeds will not last they want me to call when I have the problems that is when they can help me.