Cable Forum - No Broadband Connection

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- - No Broadband Connection (https://www.cableforum.uk/board/showthread.php?t=33661111)

virginsucks

01-02-2010 20:14

No Broadband Connection

Hi,

Im new to this forum. My internet has stopped working and the ready light is flashing. They are sending a engineer on THURSDAY!!! All my study material is online! Is there any chance of getting some compensation due to loss of service.

Is any one having problems in the IG9 area (essex)

Ignitionnet

01-02-2010 20:52

Re: No Broadband Connection

Yep, 3 days worth of subscription should be all yours as compensation for 3 days outage.

broadbandking

01-02-2010 22:46

Re: No Broadband Connection

Its worked out like this
Cost of BB service - divide by 30 days - times how many days you are with out services

pjcoop

02-02-2010 18:34

Re: No Broadband Connection

I've had problems for a couple of days (also in IG9)

broadbandking

02-02-2010 19:22

Re: No Broadband Connection

Quote:

Originally Posted by pjcoop (Post 34956792)

I've had problems for a couple of days (also in IG9)

Have you contacted VM by phone or newsgroups?

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