All premium channels blocked
 

Hello we are on the VIP package + 50mb and suddenly, all the Sports channels etc won't work.

I get the following error message: "sorry you can't use this service because you're not authorised"

The weird thing is there is only 1 result for that error message on google and its for a site which is about hacking sky and virgin media cable boxes.

Re: All premium channels blocked
 

You might be in an area that has started the change to a new card and you might not have received yours. What area are you in

http://allyours.virginmedia.com/html...l?buspart=TV_3

Re: All premium channels blocked
 

We got our new card several weeks ago. I just woke up this morning and the box was working again fine. Weird!

Re: All premium channels blocked
 

They might have been testing ready for the change over

Re: All premium channels blocked
 

Have they sent out any more cards? It all seems to have gone quiet after they did Leeds. That might be a daft question as the op says he has received a card but he doesn't say what area he is from.

Re: All premium channels blocked
 

I am from Harrogate. Now I think about it I got the card closer to 3 months ago.