Cable Forum - Changed network ID

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Blue Sweeper

27-12-2009 15:59

Changed network ID

A few days ago, just before xmas day, my STB rebooted overnight with what I suspect is a new software version.

Now, only a very few of the channels are working. I looked at the network ID and it is wrong, it's now 41060 and should be 41044.

How do I change it back to the correct ID? I can't seem to access the engineering box that lets me change the ID.

Andrewcrawford23

27-12-2009 16:30

Re: Changed network ID

Quote:

Originally Posted by Blue Sweeper (Post 34933901)

mmm you cant phone virgin to get it correct and dnt say you have the worng network id let them figure it out

Peter_

27-12-2009 16:54

Re: Changed network ID

If this is a Legitimate Virginmedia supplied set top box then all you do is call 151 or 0845 454 1111 and they will send provisioning signals to your box, otherwise you are in the wrong forum.;)

Blue Sweeper

27-12-2009 17:13

Re: Changed network ID

Called 151 and they sorted it, thanks.

Peter_

27-12-2009 20:11

Re: Changed network ID

Quote:

Originally Posted by Blue Sweeper (Post 34933935)

Called 151 and they sorted it, thanks.

Always the first port of call, good to see that you are sorted.:)

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