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-   -   Virgin Media equipment after cancellation (https://www.cableforum.uk/board/showthread.php?t=33659617)

newbie1001 26-12-2009 18:05

Virgin Media equipment after cancellation
 
My contract with Virgin media end mid january. When can i expect them to collect their equipment and also if they ask me to return it to them will they supply the packaging since the engineer removed it when the product was installed. Also the remote for the V+ box is damaged will i be receiving a bill for this and how much, if so i may as well get one from EBAy for less than a fiver.

Digital Fanatic 27-12-2009 00:50

Re: Virgin Media equipment after cancellation
 
Quote:

Originally Posted by newbie1001 (Post 34933434)
My contract with Virgin media end mid january. When can i expect them to collect their equipment and also if they ask me to return it to them will they supply the packaging since the engineer removed it when the product was installed. Also the remote for the V+ box is damaged will i be receiving a bill for this and how much, if so i may as well get one from EBAy for less than a fiver.

Have you been given a disconnection date? They usually give you a date they will pick up the equipment.. they are unlikely to charge you for the remote in my experience.


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