Flashing Ready light
 

Hi all,
I have just lost my internet connection(20mb) after a few weeks of slow speed rebooted modem and now the Ready light is flashing really slow.
Modem event log

Sat Dec 12 16:13:11 2009 Sat Dec 12 16:13:11 2009 Information (7) DCC arrive new
Sat Dec 12 16:13:10 2009 Sat Dec 12 16:13:10 2009 Information (7) Locked on the downstream. Waiting for UCDs...
Sat Dec 12 16:13:10 2009 Sat Dec 12 16:13:10 2009 Information (7) Downstream lock ok
Sat Dec 12 16:13:10 2009 Sat Dec 12 16:13:10 2009 Information (7) DCC depart old
Sat Dec 12 16:13:10 2009 Sat Dec 12 16:13:10 2009 Information (7) Received DCC-REQ message...
Sat Dec 12 16:13:05 2009 Sat Dec 12 16:13:05 2009 Information (7) The s/w filename specified in the config file is the same as ...
Sat Dec 12 16:13:05 2009 Sat Dec 12 16:13:05 2009 Information (7) A software upgrade filename was specified in the config file.
Sat Dec 12 16:13:05 2009 Sat Dec 12 16:13:05 2009 Information (7) Authorized
Sat Dec 12 16:13:05 2009 Sat Dec 12 16:13:05 2009 Information (7) Registration complete!
Sat Dec 12 16:13:05 2009 Sat Dec 12 16:13:05 2009 Information (7) We registered with a DOCSIS 1.1 config file!
Sat Dec 12 16:13:05 2009 Sat Dec 12 16:13:05 2009 Information (7) Received a REG-RSP message from the CMTS...
Sat Dec 12 16:13:04 2009 Sat Dec 12 16:13:04 2009 Information (7) Sending a REG-REQ to the CMTS...
Sat Dec 12 16:13:04 2009 Sat Dec 12 16:13:04 2009 Information (7) CableModem SNMP configure complete
Sat Dec 12 16:13:04 2009 Sat Dec 12 16:13:04 2009 Information (7) IP init completed ok
Sat Dec 12 16:13:04 2009 Sat Dec 12 16:13:04 2009 Information (7) CableModem TFTP init ok
Time Not Established Time Not Established Information (7) CableModem DHCP client init ok
Time Not Established Time Not Established Critical (3) DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established Information (7) MAP w/initial maintenance region received
Time Not Established Time Not Established Information (7) Downstream sync ok
Time Not Established Time Not Established Information (7) Beginning initial ranging...
Time Not Established Time Not Established Information (7) downstream time sync acquired...
Time Not Established Time Not Established Information (7) Downstream sync ok
Time Not Established Time Not Established Information (7) starting ds time sync acquisition...
Time Not Established Time Not Established Information (7) Locked on the downstream. Waiting for UCDs...
Time Not Established Time Not Established Information (7) Downstream lock ok
Time Not Established Time Not Established Information (7) Sync Start
Time Not Established Time Not Established Critical (3) DHCP WARNING - Non-critical field invalid in response.
Time Not Established Time Not Established Critical (3) No Ranging Response received - T3 time-out
Time Not Established Time Not Established Critical (3) No Ranging Response received - T3 time-out

I can still use the internet but at a very slow speed.
Any help greatly appreciated
Thanks

Re: Flashing Ready light
 

What I want you to post is the Downstream power levels including the SNR and the Upstream power levels for me thanks.

DO NOT POST YOUR MAC ADDRESS OR SERIAL NUMBER

Re: Flashing Ready light
 

Cable Modem Downstream
Downstream Lock : Locked
Downstream Channel Id : 1
Downstream Frequency : 299000000 Hz
Downstream Modulation : QAM256
Downstream Symbol Rate : 6952 Ksym/sec
Downstream Interleave Depth : taps12Increment17
Downstream Receive Power Level : 9.7 dBmV
Downstream SNR : 40.0 dB

Cable Modem Upstream
Upstream Lock : Locked
Upstream Channel ID : 2
Upstream Frequency : 47400000 Hz
Upstream Modulation : QAM16
Upstream Symbol Rate : 2560 Ksym/sec
Upstream transmit Power Level : 48.8 dBmV
Upstream Mini-Slot Size : 2

hope that helps
Thanks

Re: Flashing Ready light
 

Your power levels look fine but the may be an area fault so you need to call Tech Support which is open 24/7 on 151 from your Virgin Media Phone.

It's absolutely free.

Or call 0845 454 1111 from any other phone line.