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-   -   Any way to request a callback from Virgin? (https://www.cableforum.uk/board/showthread.php?t=33658116)

paul_hadley 16-11-2009 14:03

Any way to request a callback from Virgin?
 
I was on hold to them for an hour the other day and gave up waiting for them to answer.

Is there any way to request a callback as I have to keep calling them from a mobile and it's very expensive?

Welshchris 16-11-2009 15:52

Re: Any way to request a callback from Virgin?
 
theres more chance of a knighthood from the Queen than Virgin calling u back.

A friend of mine is still waiting a call back and its been 2 months and hes been onto them 5 times and keep being told that the person he needs to speak to is either in meetings or out of the office because hes been billed £100 over 2 months for adult movies he hasnt ordered.

paul_hadley 16-11-2009 16:06

Re: Any way to request a callback from Virgin?
 
Haha I was thinking the same thing.

I think everything is sorted now though - just cost me about £6 to phone them from my mobile. Lovely!


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