Is this correct...
 

Hi There. Could someone comment on the below charges cut n pasted from my bill? Seems to me I'm paying £4 too much (and being unemployed this matters)
All I get from billing is that its correct and (like other postings here) cannot point me to a straight list of tarrifs. Thanks


Line Rental 20 October - 19 November £11.00
Talk Evening And Weekends 20 October - 19 November £3.45
Phone & BB Bundle Saving 20 October - 19 November £-8.00
Broadband Size: X L 20 October - 19 November £37.00

ebilling and paying by DD

Re: Is this correct...
 

looks to me like you are overpaying for you broadband. Current pricing is £20 for XL £11 for phone line and your £3.45 . It will be billed differently with discounts as for some reason VM do not bill the prices. It looks like you are paying £29 for XL BB and 50 meg is only £28 after the bullplop discounts. May be worth going for a new package as you can have M tv free

Re: Is this correct...
 

yep M tv is free, but you could get XXL broadband and XL tv and XL phone for just £61.50 if you pay by paypoint it would cost you a monthly charge of £66.50 because of there payment handling charge, or if you want XXL BB and M tv and XL phone it would cost £51.50 per month paying by direct debit, if your not paying by direct debit then you would have the payment handling charge of £5 include which would be £56.50 per month, hope this helps.

Re: Is this correct...
 

Thanks Zing. I'll call billing again and see if I can twist their arm...though I dont rate my chances they seem very certain of their charges... :(
Is there a form of words I could try anyone?

Re: Is this correct...
 

you ripping me off stop it or im leaving lol

If you are prepared to take a 12 month contract I would say that you want the M TV added even if you do not want it that should bring you down to the current prices.

Re: Is this correct...
 

neilboardman, just what relevance does your post have to the OP who has CLEARLY stated that low price is his priority, given that he is unemployed?

Re: Is this correct...
 

Wheeeee done it ...
Went to billing first of all got the run around again (they offered xxl for a pound less than I am paying with £30 'installation', then xxl for a pound off no installation) tempting but...
Called disconnections and put it to them I wanted what they are advertising on the internet £20 XL + £11 phone ... and thats what I now have :)

Thank you all for your help and advice

Re: Is this correct...
 

nice one thats what if shoul dbe. Did you have to start a new 12 month contract?

Re: Is this correct...
 

Hi zing
:gpoint: Umm do you know I dont know! But I doubt I shall be moving in the next few years...
Oddly I had a call from a nice chap in customer services just a few moments ago who said that the offer I now have was the offer he would have given me !
One outstanding point is that I am now paying £3.45 just for free weekday evening calls as the weekend calls are inclusive. I can either cancel that option or go for the £7.50 anytime option. (Or stay as I am)

I did make a comment about 0845 calls being free on BT - If I read what CS said correctly this will change.

Quick plug for www.saynoto0870.com

Re: Is this correct...
 

well at least you got the BB down to where it should be :tu: