Broadband plus Line Rental question?
 

Hi,

Sorry if this has been asked before but I can't find a thread on it.

I currently have the following services:

Line Rental: £11
Broadband L: £25


Looking at the website it says Broadband L is £14/month plus £11 for phone line rental which equals the £25 on my bill right? So I'm wondering why it looks like I've been charged twice for the line rental?

And why is it only £20 for the Broadband WITHOUT the phone line? I understand that if they were to charge £20 PLUS a phone line it would be £31 so in effect, the Broadband/TV bundle does save you money. It's just confusing why it's set out as £25 in total when in reality it is £36.

I think I've been looking at too many different prices and bundles and just confused myself even further, lol

Any help would be much appreciated!! :)

Re: Broadband plus Line Rental question?
 

If you want my honest advice, don't go with VM National Service - at this moment, it's going through some issues or has gone through some issues. Personally, if you want a decent ADSL broadband service, got with BE or if you are with 02, got to 02 same network and pretty darn good :)

Re: Broadband plus Line Rental question?
 

What issues do you mean? And what is BE?

Sorry I'm pretty clueless about these things!

Re: Broadband plus Line Rental question?
 

It's okay. Be* Is another internet provider for phone lines. I've got them as I cant get Virgin Media. Their website: https://www.bethere.co.uk/web/beportal/homepage

Virgin issues, include, wrong activation dates, no hardware turning up, no activation etc etc - seemed to be a bug in their systems but is "sorted" now.

Re: Broadband plus Line Rental question?
 

Thanks for that link, I'll take a look.

We've been in VM/NTL for years so I've just stuck with it, but money is tight at the moment so I'm looking for alternatives.

I know my sister is having problems with VM re getting a new phone line/broadband set up but I put it down to bad luck as I've never experienced anything like that with them. Hopefully they get their act together eh?! lol

Re: Broadband plus Line Rental question?
 

If you are paying full price you BB L and Phone line then I reckon you could upgrade to BB XL (20Mbit) for £5 less

The offer system Virgin use should allow you to do it easily

Re: Broadband plus Line Rental question?
 

Well BE is cheaper - or if you are an active 02 customer, it's even cheaper.

Re: Broadband plus Line Rental question?
 

Why is the XL £5 less?

I am an O2 customer, will take a look. Thanks for your help!

Re: Broadband plus Line Rental question?
 

3 Months free on the broadband: http://broadband.o2.co.uk/home/index.jsp

And if you need to get a line installed, BT will do it FOC: http://www.moneysavingexpert.com/dea...e-installation

Re: Broadband plus Line Rental question?
 

Never mind, I've just found it on their website!! Thanks :D