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-   -   PLEASE HELP-cancelled virgin media but want it back (https://www.cableforum.uk/board/showthread.php?t=33653844)

technobot 09-08-2009 10:59

PLEASE HELP-cancelled virgin media but want it back
 
I cancelled my Virgin broadband and I think I am past the 30 day notice so I am just wondering how I can rejoin virgin.

I have already emailed them 3 times and haven't got a response now for 4 days.

PLEASE HELP.

thank you.;)

Graham M 09-08-2009 11:03

Re: PLEASE HELP-cancelled virgin media but want it back
 
Have you tried phoning?

Peter_ 09-08-2009 11:18

Re: PLEASE HELP-cancelled virgin media but want it back
 
Call Customer Services on 0845 454 1111 and enquire about re connection.

technobot 09-08-2009 12:44

Re: PLEASE HELP-cancelled virgin media but want it back
 
Busy at the moment, but I will try phoning them. Thx Graham M & Moldova

Peter_ 09-08-2009 12:47

Re: PLEASE HELP-cancelled virgin media but want it back
 
Quote:

Originally Posted by technobot (Post 34850678)
Busy at the moment, but I will try phoning them. Thx Graham M & Moldova

May be best to call after 0800 tomorrow anyway.;)

technobot 09-08-2009 12:50

Re: PLEASE HELP-cancelled virgin media but want it back
 
Ok thx :)

---------- Post added at 13:50 ---------- Previous post was at 13:50 ----------

Anyway are you sure they will re connect me.

BenMcr 09-08-2009 12:54

Re: PLEASE HELP-cancelled virgin media but want it back
 
can't see why not. You will have to start a new 12 month contract though

technobot 09-08-2009 13:00

Re: PLEASE HELP-cancelled virgin media but want it back
 
Can't I just join again as a new cutomer then and get one of there cheaper deals.

---------- Post added at 14:00 ---------- Previous post was at 13:56 ----------

Moldova please reply because you work at Virgin Media.

BenMcr 09-08-2009 13:02

Re: PLEASE HELP-cancelled virgin media but want it back
 
Quote:

Originally Posted by technobot (Post 34850688)
Can't I just join again as a new cutomer then and get one of there cheaper deals

and new customers have to agree to a 12 month contract

technobot 09-08-2009 13:08

Re: PLEASE HELP-cancelled virgin media but want it back
 
I don't mind the 12 month contract but I used to pay £20 for 2mb thats why I cancelled because I thought it was a bit too expensive, now I have changed my mind because Virgin is a lot cheaper compared to all the other broadband providers.

And that is why I want to rejoin but I don't think they will let me. (Thats all that I am asking).

---------- Post added at 14:08 ---------- Previous post was at 14:07 ----------

Thanks anyway to everybody helping. :)

BenMcr 09-08-2009 13:08

Re: PLEASE HELP-cancelled virgin media but want it back
 
If only had the broadband you could have upgraded to BB L 10Mbit for the same £20 price if you had wanted instead of cancelling

technobot 09-08-2009 13:10

Re: PLEASE HELP-cancelled virgin media but want it back
 
But the question is that can I join them after I have cancelled.

BenMcr 09-08-2009 13:12

Re: PLEASE HELP-cancelled virgin media but want it back
 
I already said yes 6 posts ago!

technobot 09-08-2009 13:14

Re: PLEASE HELP-cancelled virgin media but want it back
 
Oh ok then, Thank you and I will get on the phone tomorrow.

Thank You everybody :):):)

---------- Post added at 14:14 ---------- Previous post was at 14:14 ----------

Thanks BenMcr

BenMcr 09-08-2009 13:16

Re: PLEASE HELP-cancelled virgin media but want it back
 
Your welcome :D


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