upload.ntlworld.com problems
 

Hi all, For the last couple of days all i get when i try to connect to my ntl webspace is

STATUS:> [01/08/2009 21:32:44] Getting listing ""...
STATUS:> [01/08/2009 21:32:44] Resolving host name upload.ntlworld.com...
STATUS:> [01/08/2009 21:32:44] Host name upload.ntlworld.com resolved: ip = 62.253.162.29.
STATUS:> [01/08/2009 21:32:44] Connecting to FTP server... upload.ntlworld.com:21 (ip = 62.253.162.29)...
STATUS:> [01/08/2009 21:32:44] Socket connected. Waiting for welcome message...
ERROR:> [01/08/2009 21:32:44] Control connection closed.


i havn`t changed anything in my ftp program as i`m using saved settings but now i can`t update my website,
anyone got any ideas or is it just virgin being rubbish

Re: upload.ntlworld.com problems
 

I've had the same problem since July 13th. No sense from Virgin - but I'm speaking to their broadband expert on Friday. Do you by any chance live in East Anglia? I'm wondering if it could be a regional problem.

Re: upload.ntlworld.com problems
 

Who is their broadband expert?

Re: upload.ntlworld.com problems
 

I don't know yet! Will let you know after Friday. But please let me know if you live in East Anglia, as I do, as this might be very relevant.

Re: upload.ntlworld.com problems
 

Hi Phillip,,
yes interestingly i do live in east anglia,near cambridge so maybe it is something in the area,let me know what you find out about it

Re: upload.ntlworld.com problems
 

Hi Philip & Rodger,

This isn't an area fault.

Good luck with your 'broadband expert'

Re: upload.ntlworld.com problems
 

Would you explain how you know this?

Re: upload.ntlworld.com problems
 

Does it matter, so long as I know and I pass on the information to you that its not an area fault.

Re: upload.ntlworld.com problems
 

of course it matters,you`re just some person on a forum who could be saying anything,so unless you have anything usefull to say that is backed up by some facts then thanks but no thanks

Re: upload.ntlworld.com problems
 

I'm not just some person, I know Moldova! :p:

Re: upload.ntlworld.com problems
 

Re: upload.ntlworld.com problems
 

Thankyou,all he needed to say was that .
So if he`s in the know then tel me why both of our ntl homepages are no longer accessible via our ftp`s

Re: upload.ntlworld.com problems
 

Permissions error.

Re: upload.ntlworld.com problems
 

Permission error? ok how is it fixed? is this my end or virgins?

---------- Post added at 15:25 ---------- Previous post was at 15:14 ----------

actually just figured it`s not a permissions error on my part as i can`t even see the files,if it was permissions,i would still be able to log in just not do anything once in,permissions error is 550,i`m not getting this.
Must be Virgin as i have just tried to log in on my works pc and the same thing happens

Re: upload.ntlworld.com problems
 

Unless your works IP Address is that of VirginMedia ex-NTL then you won't be able to connect.

If you haven't already done so then you'll need to contact the support team.